Customer Ratings & Reviews

The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!

The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

Had some difficulties and Jacob from customer service took care of everything and the outcome was awesome. Never in my life had such TLC and service to become a Súper happy customer. They are awesome and all my needs for me personally or for my home will be purchased at Best buy no matter the price, it’s all about Customer Service and they have it all.

Geek Squad arrived on time to install wall mount and TV to wall mount. Installation was very professional and we are totally satisfied with their work. They left no mess and had any necessary cables, etc., to complete the installation, we will call them back later to mount other wall mount and TV later in different room.

South Shore Geek Squad is the BEST. Doug and Matt are knowledgeable, respectful, and considerate and they know everything about the product they're installing. We always feel comfortable when Doug or the Geek Squad are scheduled for in-home installation.

The guys that came out were very professional and friendly. They did a great job removed the old tv and wall mount. Then they installed the new wall mount and mounted the tv. They cleaned up after themselves. They placed everything back like it was and configured the remotes too. Very impressed, great job and service.

Great Job Very Nicely Done. Great Person who Mounted the TV Set on The Wall.

They were on-time and proffesional. They mounted the TV just like I wanted.

Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

The installation of my new television was very dissatisfying. I had to point out things to the men doing the installation that should have been done correctly the first time. I found several screws in the carpet for several days after they left. They were respectful and tried to do a good job. In the end I wished I had just done it myself.

geek squad mounted installed and set up my TV and did a great job. Answered all my questions and were very professional.

The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

These guys were so knowledgeable, more than I expected. They were very respectful of my lack of tech knowledge and helped me understand all the functions.

The agents mounted my TV and sound bar and connected them to my devices

The geek squad installer was pleasant and very efficient. the install went seamlessly

Geek squad was on time and communication was excellent when they would arrive. Tv mounting was excellent along with installation of sound bar. Technician fully explained the use of remote controls and TV navigation. In summary very professional and well worth the cost... actually a no-brained.

Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

Enrique and his partner (sorry I can’t remember his name) were the best thing that could have happened to me, I have been enjoying the set up arrangement, they eliminated extra wires and all of the devices are working perfectly.

The two gentlemen from Geek Squad were so helpful and have outstanding service, I cannot say enough great things. They took the time to set everything up and make sure it was mounted perfectly. They are an asset to your company and I greatly appreciate them and their hard work.