Customer Ratings & Reviews

The two techs that showed up were friendly & laid back. Felt good having an actual conversation with people as to most delivery folks that stick to the “professional only” lingo. Guys mounted my tv exactly how I wanted it without any issues.

The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.

Satisfied with the service provided. However, I was informed in store this TV could be mounted flush. Installers told me they couldn’t install flush because of the cable panel and tv mount provided with tv purchase. I asked in store employees several times about flush mounting and informed them in detail my wall set up that matched exactly what installers worked with upon arrival.

The installers did a great job. They were polite and knowledgeable.

They did a quick and great job setting up my new TV.

This mount does its job for sure. Planned on putting the TV in the corner of my living room but ended up having to mount it flat to a wall because it was too big for the mount to do all that. Still love it

The guys who came out to my house to install my TV mount were great they treated me like they knew me from day one not just a customer. They were very quick to install and walked me thru the process from the start to the end and the took the trash when they left.

They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

The agents were excellent mounting my TV into the wall. They were extremely helpful and explained everything to me as they mounted the TV. They were very friendly in explaining to me how to operate the TV and answered all my questions!

The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

The crew was amazing. Punctual, professional and extremely precise with the tv and speaker installs. They went above and beyond making sure everything was set up correctly.

well done! It was a good experience. They did a great job!

I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.