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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good for 65-in and below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young guys mounted my TV quickly and made sure my FireStick was hooked up and working. They were very professional. Gave me an overview of features. Cleaned up all packing materials and vacuumed while drilling to limit the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another Great TV Installation from The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cordial service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and they were super friendly. Not to mention they took very good care not to damage any walls or the floor. I love how they cleaned up after themselves after the install. Highly recommended their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a treasure. They came, they set up and gave clear instructions. Added that if I had any questions to please call. Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work- tv and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad moved my mounted 65 inch oled tv from an upstairs location and remounted it downstairs, and they mounted and hooked up a Sonos Arc sound bar. They were very careful and efficient throughout the process. I would hire them again. Quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and very knowledgeable about hooking up my TV and receiver, along with my old blueray player and my U-Verse box. When everything was installed and up and running, he thoroughly went through step by step how to operate my new TV and all the other components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad they installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounts installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as planned, were friendly and professional. And, they got the job done! In addition, they made recommendations, that helped me to organize related appliances, such as my DVD player, etc. Great job guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They are great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you don't want to DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was for an 85-inch TV, so there were 4 tech's who came out for the installation. They were all very professional and did the work quickly. I won't hesitate to use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The tech did a great job of installation and explaining how everything worked. He was thorough and answered questions, but didn't treat us like children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would takee me weeks to accomplish what the Geek Squad was able to do in about 4 hours. They not only installed our new LG OLED television, but reinstalled all the home theater components plus a new receiver and HDMI line behind the wall to make my wife happy. The two Geek Squad technicians (Robert & Chris) not only knew their business, but were personable and pleasant to deal with from start to finish. They even took time to train us on using the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

    I would recommend this to a friend