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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad 3rd Party Installed Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the wall mount into brick and installed my TV and all connections. 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great full motion bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and painless installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted well and in a timely manner. Only complaint was when I checked back after the tech left there was sheetrock dust on the floor where the tech had drilled the mounting holes. On tv's I had previously mounted by geek squad the technicians vacuumed up their mess when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installers did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two men - 1 hour - 0 problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feb 13,2025 arrived on time 9 AM. They knew exactly what they were doing. Friendly and efficient. Wall mounted 65” TV and demonstrated leveling, tilt and turn for future cable access, wireless setup, sound adjustment, Cleaned up and took away all packing material. 5-star job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good value overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to mount the first visit due to structural issues and the mount I purchased. They did recommend one. But they didn't have it on the truck (thankfully, cause itcwas 350.00). I purchased a different type and rescheduled my install. Everything went pretty smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 77" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient and installed my tv quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and Gary was wonderful. He was very knowledgeable. He left my home in a perfect condition. I’m very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt, the Geek Squad Wizard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fabulous job setting up the TV. They made sure I understood how to get the best picture and sound out of this TV with my Denon and surround system. Matt is extremely knowledgeable and was very careful while installing my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great install keep up the good work. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation was professionally done. Configured my network and ensured all the app’s were set up and working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad installed LG 8K TV, Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Chris were great. They came in and looked at the existing system and mounts, along with 3 different ways to approach adding the sound bar. Once I chose they were careful, thorough in getting everything up and running. They went over the equipment and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over fireplace installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents showed up on time as scheduled, they explained everything to me and answered all my questions before they mounted my tv over the fireplace. The G.S. agents setup and programmed my tv and soundbar, once everything was done they also removed and took away all empty boxes. I would highly recommend the Geek Squad to install and setup your entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and set up the TV were great, very professional.

    I would recommend this to a friend