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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and set up the TV were great, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his team mate was on time and took the time to make sure our tv was installed in right placement and engaged us in process and gave us instructions on how to work tv and they setup in less than 1 hour. I am very please with work and they definitely deserved a tip. Give them a chance !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TVs set up and mounted, a new 65-inch and an existing 40-inch. The Geek Squad agent called a few days before to confirm the appointment. Two agents showed up with the new TV and mounted both of them exactly as we wanted them. They also set up the new TV and answered our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad good at their skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable in their skills.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician called when she was on her way and arrived within the appointment window. She was very professional. Explained what she was going to do. She installed my TV and showed me how it all worked, cleaned up and left. Offered to dispose of my old TV but I declined her offer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were very professional. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Installation Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived earlier than expected. Completed installation and set up quickly and professionally. Explained basics of operation, and took all packing materials with them (giving me the option of keeping them if I wanted).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a thorough job of connecting 2 tv's, setting up remotes and making sure everything was working properly. Also, rearranged the wires so the surge protector wasn't hanging off the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers for my TV did an outstanding job. They did professional, clean work in a timely manner. They we knowledgeable & very helpful with my product start up & use also.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and hung and set up the TV, programmed the remote, applied all the settings on the TV for best performance and took the old TV away. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and had the guys come back because my first mount was hanging crooked. I bought a new mount and called to have the job redone... The guys who came to my home were nice respected my property and did their jobs very well and cleaned up when they were done. Great Job Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came and put the tv on the tv stand did a phenomenal job he was very professional and worked fast he also made sure to keep the area nice and clean when he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went incredibly well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job mounting my TV. I bought a wall mount that you are able to pull down so you can view the TV at eye level and raise it back up when done. They read the directions, took their time, and the TV looks great, perfectly centered above my fireplace. Couldn't be more pleased. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend