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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They asked my opinion of where the TV mount and bracket would be placed prior to the work being done. We were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thanks for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing 98" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was really impressed liked the cleanup. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - expert installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of TV monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASPER and his partner were wonderful, and did a perfect installing job for my new Samsung 43inch Smart TV. My old TV was very heavy; however, the men were somehow able to remove the TV and take it away. I was so grateful-----

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent quality for a TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys Deliver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of installing and setting up our new tv. They took the time to answer all of our questions.

    I would recommend this to a friend