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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of my TV by the Geek Squad was quick and easy(for them). They had an easy system for leveling and installing the TV. The 2 guys that showed up were very personable and interacted with me and my wife, explaining how their system for set up worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the TV installation and the mounting is excellent and very practice. The Geek Squad technician was very knowledgeable and made the installation process easy. He troubleshoot the TV and set up all the parameters. I was very pleased with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third time I’ve used Geek install service over past five years or so… they are quick careful reliable at a fair price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were early and very professional. Their friendly demeanor and thoroughness made this a very pleasurable and through experience. I definitely would recommend this service to anyone mounting a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let the Pros Handle the Heavy Lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does great work. Don't waste the effort to try to install large screen televisions and wall mounts yourself. If you sign up for Total Tech, you get the installation, plus an extra year warranty on the television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the install. The tv looks great hung in the conference room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was up and playing in a short period of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was excellent. He went above and beyond any expectations. He put our tv stand together and mounted the tv as well as made sure we understood how to use the remote and our tv features. He was very patient and answered all of questions so we could understand the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wonderful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, they connected all m made sure it worked and followed up with a call

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and went right to work installing. Hooked up existing surround sound, DVD player and programed remotes to operate. Took the time to explain the use of and asked if any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV did an excellent job. They arrived on time, wore masks and gloves and were very professional. They answered my questions and helped me to understand the workings of my TV. I would highly recommend them. THANK YOU GEEK SQUAD, YOU ROCK!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

    I would recommend this to a friend