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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 38,692 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy installer set my TV up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BettyONeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great work. Quick response, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing. Came in quick got everything set up and explained to me what will be happening where the tv would be put and got it done within the hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who replaced my TV were on time, and very courteous. The installed my new TV in only 30 minutes. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product to purchase it when hand-in-hand with my new 43 inch TV that was installed. It was a simple process and I'm now enjoying excellent programming.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers put up the mount quickly and exactly how high I wanted it and centered how I wanted it. I like how I can tilt the tv down and aim it to one side when I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team set up, answered questions and did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't give high enough praise for the team who came and installed our new TVs. The local installer was ill so this team drove over an hour to ensure we had installation as scheduled. It was a difficult instalation but they worked tirelessly with us to ensure we were happy. Definitely 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam an team were amazing! They installed and mounted my new TV so fast. It was professionally done and looks great in my office.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys for the work they did , the work was done in a timely manner, and I can't be more happier with what I had done, the guys gave me suggestions on my tv installation and offered thing I didn't think of , thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad does great TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quick with the TV mounting installation. They mounted my 77 in LG C1. They made sure to ask the viewing level of where I wanted the TV to be, and they cleaned up after. They also help with the setup, including connecting one device and the TV to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's installation was efficient thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad men were friendly, courteous and knowledgable. The entire set up process was smooth, and efficient. They explained about the tv and what to expect. They (Bryan and Zac) were truly an asset to Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was amazing! Along with his helper Jordan installed three TVs despite me not having the right equipment (he had all the right things in his van). He showed me how to use everything and was very professional and cleaned up after himself. This service is indispensable!!! Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and started hanging my 85 in The Frame TV on my wall which is covered in old barn wood. They did an excellent job and took all trash with them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

    I would recommend this to a friend