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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3rd Party Installed Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the wall mount into brick and installed my TV and all connections. 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is to way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job and were very patient since the Ring system would not hook up to the wi-fi. They also took care of mounting our 2 TVs and did a great job. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed new wall mount screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were on task completing the mounting of the new screen. It was done efficiently. They cleaned up after themselves and I think overall they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the Geek Squad associates who installed my new television. They were very focused on the task and explained the features of my new TV very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing on my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my wall mount and installed my TV. They also stayed up make sure that the setup of the TV went through without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the TV wall mount for out TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing our TV mount on the wall. It didn't take long at all and it was all complete. Would recommend them for others to use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I used Geek service otherwise I had real problem to handle or install 65” TV on wall. Geek service is professional, knowledgeable, and care about customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service on 03/31/22.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful, knowledgeable and more than willing to answer all our questions. They also gave us tips on getting all the benefits of our new TV and Roku to get the best picture available. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent on-time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a soundbar for our large screen tv and decided to use the Best Buy Geek Squad to take down our tv, install the soundbar, and then re-mount our large tv. They arrived on time as scheduled and were very polite and did a great job. We were very impressed and glad we hired this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend