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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install my TV was wonderful! They were knowledgeable, friendly, clean, and even pet friendly! They did a great job on centering everything and answering any questions that I had.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad, install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. who installed the tv, did a good professional job, I thought the price of $300.00 to deliver, install, and remove the old tv was very high. I am a widowed senior citizen, so I had no other choice, THIS TIME!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Entertainment Vies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a great job and my TV looks good in the Living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount and installation of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of installing the TV wall mount and mounting the TV to the mount kit. They also mounted the cable box so that it was out of sight and able to access the cable box signal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great and respectful of our time and house. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and went beyond to resolve an issue signing into Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad made this process very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing the TVs and mounts. We were able to coordinate this install from the other side of the country with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men showed on time and were very professional . They set my 85 Hisense tv in no time and were able to set the tv up and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Had a tv installed above a fireplace and hooked up to pre installed speakers. And then he set up a receiver to three sets of speakers throughout the house. It was done in a very timely manner and he explained every thing before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86 inch TV to mount. It would have been very difficult for my wife and I to do it alone, not to mention the amount of time. The Geek squad handled it quickly and efficiently, AND hauled away all the Styrofoam and cardboard!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for big size TV at a heighted mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot i never wrote this. Guys were in and out easily and cleaned up after their work. set the TV at the desired height which was above 8ft and showed how the mount works for my knowledge. worth the service than any mishandling on self-effort.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Geek Squad Team was A+…From delivery to mounting, everything was flawless. Shout out to Juan and Aaron who were my delivery & set-up technicians…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS mounted my TV and helped debug a router problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geekee Folks installed a wall unit, hung the TV and helped someone with minimal tech savvy (me), get the unit up and going. Couldn't have done it on my own! They let me know when they were coming and masked up for all of our safety.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mount and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so beyond thrilled with my TV mount. It's great quality and you can pull it out and up and down and all around! I show it off to everyone- so glad I got this. And install was easy and smooth. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV quickly and explained all of its features clearly. In addition, the reviewed the importance of making sure I didn't accidentally purchase one of the streaming services that i didn't want.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got the TC mounted with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and conscious of where all the cables would go, making sure they were hidden. Explained many of the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is top notch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our 85" Samsung QLED TV was not typical as it had to be mounted in our church sanctuary. The installers got it EXACTLY they way we needed. I (the pastor) was VERY impressed. It took them less than an hour to get it mounted & set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my television. They were courteous and took all the time needed to install everything properly.

    I would recommend this to a friend