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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 38,689 reviews
  • Rated 5 out of 5 stars

    Mount 70”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NANNY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mounting, very safe & professional workers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted efficiently. Geek Squad person was knowledgeable and explained aspects of operating the Frame TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read all the fine print closely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give off one star because the "description" doesn't say you must supply your own mount. It's my fault for buying a tv at 2 AM, but the description if you read nothing else seems to imply that you are getting a mount included in the $200.00 fee. One person could never hang this on the wall and at 40 pounds for the tv I bought you'd better know what you're doing when you put it on the wall not to mention level it properly. Fortunately for me they had some mounts on the truck and were able to sell me one so it all worked out. They need to add to the description (mount not included in price) or something and a discount off the mount would be nice too not another full hundred dollars. I'm not complaining too much because I used all my coupons up and saved most of the install fee itself but it was still a sort of unpleasant surprise.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you so much for sharing this with us! We completely hear you on this one and have seen other instances of this happening. We greatly appreciate your feedback. Please let us know if there's anything else we can do for you!

  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Ricks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! I've had the Geek Squad out on a few jobs lately and always a great experience. Knowledgeable, professional, and take the time to answer all of my questsions!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Terrific Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was mounted very professionally and the geek squad did a wonderful job. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and friendly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure they were clear on our preferences before mounting the TV. It was quick and well done. They also helped setup the TV and explain some features, which was very helpful. They were also friendly and there was plenty of smiles and laughter during the time they were here. Excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Initial service was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our initial service for TV installation was terrific. The installers were very friendly and helpful. I was a little discouraged to learn that our new 65 inch OLED would likely only last 6-7 years, but not as discouraged as when the panel on the TV went bad less than 45 days after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great--came in -set up the tv/sound bar. Explained everything and cleaned up. We were very pleased with their professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in and out quick very professional prepared for future upgrades even

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend