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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J. Matyas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Third TV installed by Eric. He always does a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Skilled tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech is skilled, thinks on his feet and a problem solver. Was only surprised by the price. Web site pricing should be more transparent. Feel like the charge should have been $100 less.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were polite, professional and thorough. On time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 98 inch tv on the wall. They made sure everything was connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! The best picture TV I have ever seen! Must get!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They do a good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional, extremely careful and kind to the client.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad team is very proficient and punctual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is very proficient, and punctual. they installed the wall mount with perfection by taking user inputs and also giving their suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been efficient and helpful. I had them come to my home to wall mount a 43” TV. It was a bit tricky as holes did not easily line up between the TV and mounting bracket. They did a great job solving this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seth did a great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install Team - Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my 65 inch TV over my fireplace. They had the expertise to get the job done perfectly and in a surprisingly short period of time. I could not be more pleased and would not hesitate to recommend Geek Squad installers to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got the TC mounted with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and conscious of where all the cables would go, making sure they were hidden. Explained many of the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounted on my wall was a 42 inch. I purchased a 65 inch. They had to move my mount over to accommodate the bigger set. They did it so fast and quietly, I was waiting for them to start and they were finshed! They also mounted my sound bar under the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV and arm set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a third party set up…he was awesome! He was so quick to install the arm and TV and helped to even set the TV (Roku) up once it was installed. Super nice.

    I would recommend this to a friend