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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and kept areas clean. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting and installing our TV/sound sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! Mitch and his associate arrived on time, explained what they were going to do, asked if we had any questions, and did an outstanding job mounting, installing and testing both the TV and sound system. Mitch stayed around to show us how everything works and gave us his card in case we had any questions later. Very friendly, very knowledgeable, and very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a new wall mount available may need extra screws or larger mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does it again !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad carefully installed my new 60 inch TV on my wall and it looks great the serviceman was patient in setting it up for me to begin using it fairly comfortably right away. There is no way I could have hung it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technicians did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very prompt in communicating and being on time. Even though me and my wife was busy with working from home and home schooling of our son. They did an incredible job of getting the installation perfectly and completing it faster than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I remembered the names of the gentlemen that did the instillation! They were both so sweet and made sure that they did the instillation exactly where I wanted it. Masks and shoe booties were warn without request! The whole thing only took about 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job! They installed my 75" set on my old brick fireplace, and it is solid. They offered to show me how to use the remote, and when I mentioned that he was unexpectedly familiar with this particular TV brand and model, he told me he watched a YouTube video the night before so he'd know how to work it. So he could show me! That level of service is almost unheard of these days, and it gives me confidence that their attention to detail was well worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great polite and got everything set up quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek squad did a fantastic job. They were profecional and handled the job in a very professional way..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and cleaned up behind themselves and made sure I was satisfied with everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed our wall mounts quickly and easily. The mounts are securely in place and the techs were very polite and cleaned up behind themselves. I thought the price was a bit much for the minimal time involved, but they did something I was unable to do. A good, but pricey, service when you have no alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional set up. Very thorough. Also incredibly courteous... which is always nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are pros at mounting tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents. Professionals to say the least! Came in my home with masks and it was appreciated and were quick and efficient with mounting my tv on the wall. I would highly recommend Best Buy and there geek squad to anyone. Thanks again for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They asked my opinion of where the TV mount and bracket would be placed prior to the work being done. We were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean and perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful with questions that I had. They programmed my remote so I’m only using one remote. I learn something each time when the Geek Squad comes to my house to set up any equipment that I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mountv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for our 85 inch tv. It swivels well and has held up great!

    I would recommend this to a friend