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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and kept me aware of his time delays. Set up TV, mount and explained how to use new remote. Very patient and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount W/total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create more space in a room a plus. Its definitely was a great service. They were professional and quick service and good quality. No majors damaged to wall. Feek Squad was cool and I really like being a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job and very nice . They explained everything and went through it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    MATT AND JOHN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech membership and Geek Squad are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 2 TV's I bought and Total Tech is great and already used that twice as they came to install the Sonos speaker. Geek Squad was very helpful and knowledgeable in setting everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my TVs. We are pleased with the work they did. They had to mount a bracket on our fireplace and did a great job. I would totally use them again and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were prompt and courteous. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was great - he knew what to do to mount the tv neatly and efficiently. He answered all our questions and cleaned away all packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install. I would without a doubt use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job mounting TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job mounting my TV, answered all my questions and had the TV which I purchased some time before at Best Buy up and running to my liking. Was very happy with the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and practical. I always recommend it. This service is super good. The technician did his job very well. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked so well on the TV mount and they dod an exceptional job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installers did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grade A+ Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth and quick. The guys came equipped to handle any change or upgrades I wanted to make on site and offered great insight. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, efficient, and answered all of our questions professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was quick, knowledgeable n courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great install and assisted w getting tv channels to be visible which we could not figure out. Very nice guy and efficient!

    I would recommend this to a friend