Customer Ratings & Reviews

The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

We had purchased a 75" TV that I had originally installed and after setting it up realized it was defective. I set up an appointment to have the TV replaced. The Geek Squad came in, took the defective TV down, replaced it with the new TV. They were professional, neat, and quick.

The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

Agent did an excellent job. Mounted TV and did not leave a mess.

The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

The guy who installed my TV mount was so nice and did a great job! Didn't leave a mess. Quick setup! He was from the Philippines, really sweet guy!

these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

The agents set up my wall mount and installed my TV. They also stayed up make sure that the setup of the TV went through without any issues

I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

The Geek Squad arrived in two and were on time. They knew what they were doing and were very courteous and efficient. They did a great job of mounting the TV.

The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

I have owned this tv for a while now and have been hesitant about having it mounted to the wall. I am so glad I finally went though with it. The store associate was helpful and informative by assisting me with choosing the best mount for me. The installers came on time and installed the mount and tv rather quickly.

The third party agent did a good job mounting and connecting our TV to other appliances. Although we had an issue with the installations days after, geek squad was proactive to send an equally nice and more experienced agent to fix it for us.

Brian Downey and his partner came to my home to fit a large screen TV to my wall plus set up the TV and my new sound bar. I was very impressed by their knowledge of the equipment, and completed the job in a minimum of time. Both men were respectful and clean, no mess left behind. Both of your men are fine embassadors for Best Buy.

They were on time on the day they said they would come. They were polite & professional taking care not to hurt any furniture. Rain seemed to know everything there is about mounting TVs, setting up. A big thankyou

The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.