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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installers are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech were very punctual and helpful they connected everything I needed as well as synced all my products mounting was superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harold and Kadishea did an outstanding installation on our new 85 inch Sony TV. They were very professional, timely efficient and helpful. Their recommendations were well taken and utilized giving us the optimal viewing environment! We have immensely enjoyed movies and sports (including the Super Bowl) even more than before. They are a great Greek Squad Team, highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Centered the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed it in a tight fitting space that required a mount like this that can center the TV AFTER the base has been attached to the wall. Perfectly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Was Incredible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job! They were very professional and made sure my satisfaction was met flawlessly! Great job!! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable. I was very confident in their abilty to install and set up my tv. I am super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient and timely service. Wasn’t waiting long after check in call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ms. King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. The squad is very professional and respectful. Yes and they certainly do a super, great job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gentlemen were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to our how were knowledgeable in regard to where the T V should be placed. They worked efficiently and were done in under twenty minutes. We valued their hard work and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and installed quickly. No mess at all. Even stayed a little later to talk tv brands and such. I was hesitant to pay so much for a mounting service but he’s completely changed my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just built a new house with a large room with a bar, purchased three TV's for that room. Used Best Buy to have TV's mounted. Guys came on a Saturday and hung all three, excellent work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85” TV wall mount looks perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to our home and installed the wall mount tv and our 85” heavy tv did a spectacular job. They were very helpful and handy. Couldn’t down this without them. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung 85”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad mounted our very large TV and also help set up the other TV in my daughters room. Excellent job from your BestBuy’s team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin and another gentleman came to my home to hang my television on the wall they were friendly courteous and very accommodating. I had purchased a braket for the wall but it wasn’t quite wide enough and luckily they had one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted in our garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on site at the specified time. They answered all our questions, and walked us through the installation of the TV in our garage. Great work and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it & took 10 min to mount TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever seen in NASCAR how the tire crews switch new tires for the race cars extremely fast? Well, that's how it felt when Geek Squad mounted my 65" LG C1 OLED and I highly recommend. Not only did the service take less than 10 minutes, but they were very careful. They measured the entire length of my wall, and perfectly centered the TV as I requested. They also gave me advice on the height I would want the TV to be. I ultimately went with their advice. It's perfect. They took all the trash and boxes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and install on a custom build!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy “Tech Package” for $150 to have my Sony Bravia 75” TV mounted by Best Buy’s Tech team in a dedicated cutout above a custom fireplace build. Best Buy’s installers worked hard to find the mounting studs behind this custom wall and got the mount secured and tv hung properly. A job well done by their team. Also worth noting is that I had 4 other tv’s to mount in my home and with the “Tech Package” Best Buy will mount those for $50 a piece. Pictures are included in this review so customers can see their work. Last but not least a “thank you” is in order for my contractor and his team for completing this custom build from nothing but a drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff made it flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek staff assisted to mount my tv plus cable concealed. Shoutout to one of the Geek staff Collin he is very professional and so experienced he even updated me on real time of arrival. He made the whole process flawless and knew exactly what to do. Am so happy with the new look and have got a lot of compliments from my company. See pictures before and after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and helpful considering the fact i am a perfectionist. I’m extremely happy with the mounting service, i had a very small space to work with it and they did it perfectly!

    I would recommend this to a friend