Customer Ratings & Reviews

The Geek squad was as good as advertised, showed up on time, worked well together, did minor calibration of TV, and configured all my devices, even ARC into my receiver. Showed me how to use features, did not leave until I was satisfied. Excellent and professional service

Geek Squad Agents came, unpacked, mounted, hooked up, demonstrated, removed packaging, and were done in less than an hour. And most importantly, were patient and courteously answered my questions. The Geek Squad agents that helped me were OUTSTANDING!!!

Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

great job, nice guy. very professional Thank You Greg U

Yves, our installer, was extremely careful and thorough in his installation of our Samsung Frame Tv , but his warm personality and sly sense of humor were icing on the cake!

Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

The techs installed TV mount, worked neat & tidy and set the TV up

This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

Outstanding job mounting our new TV and speakers. When they confronted a problem in our wall, they did what was necessary to overcome it. We are very happy with the service we received!

T V was mounted very professionally and the geek squad did a wonderful job. Highly recommended.

The technicians delivered, mounted the TV on the wall and setup the TV. Connected the TV to the internet etc..

The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

The two Geek Squad agents showed up on time as scheduled, they explained everything to me and answered all my questions before they mounted my tv over the fireplace. The G.S. agents setup and programmed my tv and soundbar, once everything was done they also removed and took away all empty boxes. I would highly recommend the Geek Squad to install and setup your entertainment system.

We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

I have always installed my own tv's but it is nice not having to do it your self. The Guys did a great job and was very neat.

Great service! Hung perfectly! They initially hung it higher than I wanted and I asked for them to bring it lower and they were so nice and didn’t mind at all

Install was smooth and quick. The guys came equipped to handle any change or upgrades I wanted to make on site and offered great insight. 10/10

The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.