Customer Ratings & Reviews

The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

Both gentlemen that help set up my tv were extremely professional, knowledgeable and friendly. Thank you for doing an outstanding job and do fast!!!

The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

the tech made it very simple for me and the whole setup experience was quick and easy

Best Buy’s Geek Squad team mounted my television in less then 1 hour. After my TV was mounted on the wall, they explained all details and left the area cleaned as if they was never there. Great job Geek Squad!

The Geek Squad arrived during the appointment time window which was given. They gave me several options for mounting my TV in the corner and connected all of my devices.

We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

The agents mounted the tv to the wall and connected to all devices. They also had to re-route the Directv cable in the basement, running it up through the wall and did so with minimal disturbance to anything.

The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

The agents told us every step of the way what they were doing. They worked quickly and efficiently. Mounted our tv and hooked all our devices up. They checked to make sure everything was working properly. Also super friendly:)

Very professional and organized. Keep the work space clean. Mounted and set the new tv and sound system perfectly over my fireplace.

The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

Agents are very efficient, clean, polite and respectful.

The agents came and got my TV mounted very quickly with no issues. They helped give me an idea of where the TV would look best on the wall. It was very quick and they also showed me how the remote worked and got my sound working on my Bose speakers.

Great service - 1) called day before to confirm 2) called day of to confirm 3) showed up on time (so far Comcast could learn a thing or two from these guys!) 4) first tech came in while waiting for the second to come with the TV. I showed him the room, the old TV, explained how it was currently wired through the wall. When we powered it up, guess what, we had sound but no picture!!! My old TV decided to die the same day my new TV was to arrive!!! Karma baby!! 5) Second tech came with the TV, and the two of them worked together to take the old one down, wire the new one the way I wanted. Second tech then left, taking the old TV with him (for which I was very grateful -- what am I going to do with a 200 pound plasma TV that isn't working!?!) 6) Once it was powered up, he ran through the set up (asking me to put passwords in where needed, etc.). Then he asked me if I had any questions -- which I did -- and he answered all those, cleaned up and left. A+ to Geek Squad!

The two installers were on time and very professional! They worked quickly and got the TV and other equipment set-up very quickly. I really appreciated it when they agreed to go pick up different wall mounts when they noted the current mounts would not hold the new TVs!

We were impressed that only one tech showed up to mount our outdoor television. Although he was an hour late he called prior to the initial time and was very apologetic. After installing the tv he made sure we were able to sign in and even installed a sound bar we purchased. Thank you so much!