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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First Class Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived, asked questions, took measurements, installed TV mount and mounted TV, explained the use of the remote and made sure I could access the main apps. They cleaned up and were gone in 45 minutes. First class operation. BRAVO!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry it took so long to get to this service; we have forgotten the names of the two outstanding men that were sent to assist us in setting up our new TV set. Knowledgeable, friendly, and prompt in their service . . . we could not have asked for better service. P & P

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. I did not do any adjustments to the picture. it is the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, they arrived on time and mounted my tv with precision. They know what they doing. Connected everything and made sure that everything was operational. They left with my place where they work clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe was like having a family friend do the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men showed on time and were very professional . They set my 85 Hisense tv in no time and were able to set the tv up and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and so quick. They stayed around until the TV could be tested at all angles, making adjustments as they saw as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation and delivery was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of installation. He was quick and efficient completing the installation process. He set everything up, tested everything and showed me how to use it. He answered all of my questions. I am very pleased with the delivery and installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my television. They were courteous and took all the time needed to install everything properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One time. Job done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

    I would recommend this to a friend