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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK Suad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very knowledgeable and friendly and provided excellent customer service. Very happy with the services received.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad guided me thru the use of remote and ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with professionalism and expertise successfully instaled and mounted my 50 inch sony smart tv. They were able to show me also tge hdm1 ports thst i can use for sny streaming stick or device. Answered sll my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, skilled, well-informed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television quickly, were complete professionals, and friendly too. There knowledge and ability to explain the technology made our new smart tv experience a true pleasure. I would recommend them to everyone! Great experience all around!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was great - he knew what to do to mount the tv neatly and efficiently. He answered all our questions and cleaned away all packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product to purchase it when hand-in-hand with my new 43 inch TV that was installed. It was a simple process and I'm now enjoying excellent programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy Robert was excellent and went above and beyond to assist me. He was on time, very professional and provided great service. The work was neat and looks great. Well worth the cost which I was upset about at first. I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy not only mounted myvtv but connectred all the gizmos correctly with no cords showing. Moved tv andcreconnected into another room too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not mount an 82" by myself so I called the Geek Squad. Initially set up over the fireplace, large TV, mistake on my part. I called them back and they placed it over the wall in the keeping room, no questions asked. Total Tech Support member, I will definitely renew.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men hung my 65 inch TV on the wall. It was nice that I got to choose and purchase my own mount without question. They were in and out within an hour. Very glad I chose to get this professionally done instead of trying to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted and programed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how good, and nice Geek Squad are. They came and mounted my TV in no time! They did a wonderful job! my TV is very sturdy. I totally trust them and will continue to use them. THANK YOU on a job well done! I will pass on my experience to everyone who needs this done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great install keep up the good work. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled themselves professionally and were pleasant to work with. The job was done well, and they even took time to explain how to use the new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend