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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job with quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting: 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys Deliver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & companion were excellent professionals, they were quick and got my new tv installed and working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mountinga Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Aaron and Eli were very friendly and helpful. They connected everything for me, but somehow forgot to set up the sound bar. It was okay though. i contacted Aaron and he walked me through it. Great guys, great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the geek squad mounted my TV quickly they stayed around to make sure I understood how to operate all the features on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members did an excellent job evaluating which wall worked best for mounting the TV and utilizing the kit to hide the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 televisions from Best Buy (all Samsungs; varying sizes) and paid for their installations. The installations were done effectively and quickly. I had all 3 t.v.s installed on walls. The technician was professional and friendly. Great job and great t.v.s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you don't want to DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Second Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Second Geek Squad remounted the TV correctly and did an excellent job of getting the sound bar placed, adjusted, connected to the TV. They were courteous, friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very meticulous on making sure the tv fit perfect on the wall. TV couldn’t have looked any better mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Into 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super friendly, and installed the new TV in under 30 minutes. Even hung it on an existing bracket.

    I would recommend this to a friend