Customer Ratings & Reviews

Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.

Very professional and organized. Keep the work space clean. Mounted and set the new tv and sound system perfectly over my fireplace.

The two agents that came in and installed our tv and soundbar were true professionals. They took the time to make sure we were completely satisfied with placement, were quick, and made sure everything was tidy before leaving. I would recommend this service to anyone!

Was very professional and kept me aware of his time delays. Set up TV, mount and explained how to use new remote. Very patient and did a great job!

Geek squad were able to install Mantel Mount Pull down TV stand. Though it looked to be new for them, they spend time and installed it perfectly. Thank you vey much Geek Squad. You guys are awesome. I appreciate your good work.

The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.

Looks like an excellent TV mount. Turns out, my old mount worked just fine thanks to the Geek Squad's excellent technician, so I returned this product.

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

Easy setup. Good tv, with being mounted in the best spot in my living room. Would shop Best Buy again, and recommend the Geek Squad setup for a new tv.

Geek Squad came in delivered our new 65 inch tv, mounted it, and did all the set up. Great job and all included with the Total Tech package. We’ll worth it

The guys uninstalled the old tv and removed the mount, took out new tv and installed the mount and had it mounted and operational in no time.

1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

The installer mounted my new TV and connected it to cable, roku, and a dvd player. He was quickly able to mount it right where we wanted it to be. He explained the mount adjustments and the TV remote. It would be great if they had a handout "new TV remote 101", because it was a lot of information.

The guys that delivered and set up the TV were great, very professional.

Had some difficulties and Jacob from customer service took care of everything and the outcome was awesome. Never in my life had such TLC and service to become a Súper happy customer. They are awesome and all my needs for me personally or for my home will be purchased at Best buy no matter the price, it’s all about Customer Service and they have it all.

The installer was fantastic. He carefully reviewed options for the installation with me and did a wonderful job! Highly recommend the Geek Squad installers!

Very good service. I really appreciated the help getting our TV installed properly on the wall.