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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Incredible Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my TV and did necessary connections. On time service and quick. Great quality if service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me informed of when he would be here. Was pleasant and careful with my furniture. He swiftly & expertly connected all my devices, made sure they all worked properly and made sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting the new t.v. and setting it up for me and getting rid of all of the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. I did not do any adjustments to the picture. it is the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was professional and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and quickly had my TV and devices mounted correctly. They left my equipment cleaner than when they arrived! Highly recommended, worth not having the headache of doing it yourself. You can tell the TV was professionally mounted, it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and courteous. It was definitely worth having a professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service - and Free with Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, on time, communicated before and after, were professional and respected my time and requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommend the geeks at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how professional the guys were that installed my TV. They even offered to come back and get everything lined out and in sync once I was able to get everything replaced that the lighting had messed up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Techs!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texhs that came to my home were great! I forgot their names, but they set up my new TV quick and easy. Expressung my gratitude to them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked About My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and completely professional, knowledgeable and courteous. They explained everything as they went along and spent time showing me how to operate the system until I got it. Geek Squad always rules!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time and were very professional. They were neat, knowledgeable, cared about how I wanted the TV positioned and when they left my home never knew they had been there except a TV had been added. Am very happy with this service and will use them in The future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional set up. Very thorough. Also incredibly courteous... which is always nice.

    I would recommend this to a friend