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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad delivery and setup for my recent TV purchase. Techs arrived as scheduled and were knowledgeable, efficient and professional. Well worth the additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better late than never....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up delivery and installation online three times and having no one show up, finally on the fourth try the Geek squad finally arrived and set up the new TV, but they failed to instruct my husband on use of the remote. He needed me to guide him for weeks. Bummer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation (BIG TV@!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional personnel and willing to help and assist..., Plus + made it look simple!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. On time, put on shoe covers and explained what he did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The BEST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members were extremely polite, professional and eager to please. Mounted TV on the wall and made sure it level and that the TV was operating correctly. Our installers were fantastic. The showed us how to operate our TV and cleaned up before they left. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time. They were efficient, courteous and knowledgeable. The wall mount was centered and the TV set up within the hour. There was nothing to clean up after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv connect and set up/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was quick, knowledgeable n courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great install and assisted w getting tv channels to be visible which we could not figure out. Very nice guy and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic set up with this rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Total Tech Support Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. Chad and colt went above and beyond Made sure everything would work and we were happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Job Well Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! On time and very professional! Fast service and explained everything about new tv! Very friendly and did excellent job and cleaned up when job done! Highly recommend!

    I would recommend this to a friend