Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad wall mount a new 65" LG with a Sonos Beam sound bar. They did a great job and were very efficient. I had a follow up question the next day with one of the squad members. He walked me through the solution and all was working in a few minutes. The Geek Squad is worth the the money for the services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame tv delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and very professional. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new TV, and set up everything for our viewing. He was helpful in explaining our set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was amazing, worth ever $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team showed up exactly on time. They worked so smoothly together - making the time most efficient. They asked my input on height, tilt, programming - and in an hour did what I know I could never do. They hauled away all debris and left a TV working exactly as I wanted. You won't be sorry you used this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV and arm set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a third party set up…he was awesome! He was so quick to install the arm and TV and helped to even set the TV (Roku) up once it was installed. Super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and practical. I always recommend it. This service is super good. The technician did his job very well. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Most excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent service! Nice guys! They know what they are doing! Brought all the tools and necessary equipment with them and did all the work correctly the first time! Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad made this process very easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing the TVs and mounts. We were able to coordinate this install from the other side of the country with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was completed in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stalled my TV very quick and good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team are so good, try to figure out way help our problem, efficiency install, clean management , very polite .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best experience I ever had with a big organization. The customer service through installation was seamless and a delight. I was well informed, the installer was courteous and knowledgeable, and went out of his way for me. Couldn't be more pleased....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad installed my 2 TV’s correctly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 2 TV’s correctly to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and made quick work of installing the TV above our fireplace, well worth the money IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Preference for direct Geek Squad Tech service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my TVs, programmed and personalized stations with operational demonstrations to the satisfaction of the customer. They offered to pick up all the empty TV boxes left by the sublet Geek Squad contractor, at the initial TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation of my new LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came with the TV and installed it flawlessly.. They gave me instructions on how to operate and answered all questions before leaving.... They took my old tv away also..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed new wall mount screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were on task completing the mounting of the new screen. It was done efficiently. They cleaned up after themselves and I think overall they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it wasnt geeksquad but they did a awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, fast and friendly .Came bright and early in a Saturday morning . They sent 1 guy to mount a 55 in to the wall. Cleaned up and took the old tv when done. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounts installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as planned, were friendly and professional. And, they got the job done! In addition, they made recommendations, that helped me to organize related appliances, such as my DVD player, etc. Great job guys!!

    I would recommend this to a friend