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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! They had to deliver and install a large tv upstairs and they were great and getting the job done. They were also very informative about future upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad number 7 was very helpful she took the time to explain making sure we understood the operations of the tv and made sure all was set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound board.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy and The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great but we already had a mounting system set up for them to install the mounting bracket for the TV. We had to install a custom backing for the TV because of where it had to be mounted but either way the guys were very careful to ensure the TV was going to be stable for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in and out quick very professional prepared for future upgrades even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung the tv nicely !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was great. Friendly, clean cut and knew what he was doing . He hug the tv on the wall and after he was finished he also set up the tv and made some tweaks so the picture was superb !!! Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new television was very dissatisfying. I had to point out things to the men doing the installation that should have been done correctly the first time. I found several screws in the carpet for several days after they left. They were respectful and tried to do a good job. In the end I wished I had just done it myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let The Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. Chad and colt went above and beyond Made sure everything would work and we were happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always kind and helpful. They came in and did their job and were VERY patient with us old folks, explaining how it all works. They waited until we understood the remote and what else we needed to do to enjoy our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good service! On time, nice and respectful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to mount our tv did a great job. They measured and taped up where exactly where I wanted the tv to show exactly where it would be.... They then drilled our wall for the mount and hung the tv. They showed us we can move it side to side, tilt it, and also showed us how to remove the TV incase we ever need to take it down... highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Geek Squad Team was A+…From delivery to mounting, everything was flawless. Shout out to Juan and Aaron who were my delivery & set-up technicians…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came to install the TV mount and install the TV onto it we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    On time, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that he was there at the scheduled time. He was knowledgeable and made sure everything was working. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

    I would recommend this to a friend