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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JWB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and professional. I'm a disabled person and require added help with most things. My Geek Squad Technician readily offered assistance. I'm totally happy with the service I was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two professionals arrived and had my TV mounted in no time. They explained the operation of the Fire Stick that they installed(I had this from an older TV). They took away the trash which was a benefit that I didn't expect. Overall, I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leo and jasmyne were great at communicating!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and mounted our TV quickly. Both agents were very friendly. We felt comfortable having them in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad who helped us from Selleck to installer where pretty good. They checked three order for the open box item and called to confirm the order was right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents installed with expertise and professionalis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV with expertise and timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad guys were AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed and hung our televisions were nothing short of awesome. The cleaned up after themselves and were good to explain what they were doing and how to operate the televisions after they were finished. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up the new TV to the other components already in place. They tested it to make sure everything was working properly and answered any questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional! I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is awesome at tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv great experience and fast, very experienced and knowledgeable of customer questions and the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    McKnight Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from one of your contractors (Mcknight Electronics) They were very professional and the TV mount is excellent. no visible cords. I am so pleased. I would have them back to install any other devices that I obtain.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good for 65-in and below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about mounting my TV to a natural stone fireplace, but it went up without a hitch. I'm so glad I had Geek Squad handle this for me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of devices. They were kind, knowledgeable and neat. Very efficient. They kept me in the know of their arrival.

    I would recommend this to a friend