4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfectly Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 60 inch TV mounted to a wall in my new home. I am super pleased with how it turned out. The technician did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Unbelievably awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected install service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchased the Geek Squad installation of a large screen TV because you either don't want to do it yourself, can't do it yourself, or possibly a combination thereof. For me, it was both - I didn't want to nor did I want to screw up the job. This is the second time I've used Geek Squad and both have been wonderful experiences. On this job, I had the mount already purchased, opened, and laid out on the floor. I needed them to bring my TV in from the garage. There were two people...two people that if you didn't know any better you would have thought they owned the company that is how considerate, mindful, and skilled they were at what they did. What took them 25 minutes to install and mount the TV would have easily taken me hours. On top of that, they took the time to explain how it functions (tilting, moving, etc.) but also some neat little tricks on hiding cords and ideal height, etc. Without any doubt, time is money and the Geek Squad saved me a lot of both!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job per usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Otiz is a rock star! My wife and I are trying to adopt him. Seriously, he does a fantastic job, has very high standards, can solve any problem that springs up during the installation, great customer service and is simply a great person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was friendly and professional during their installation. Also helped me connect with You Tube TV app. Went above and beyond in their customer support! They are always A+!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best money spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek shall inherit the Earth!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys! Always do a great job and with a smile. They recently mounted a 55' tv on my lanai that has Hardy board siding. Perfecto!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WESTINGHOUSE ROKU TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks Rule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does it best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad very professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fabulous and provided suggestions for additional products and services. The suggestions on how to mount our tv were welcomed, also! We would have made a mistake had we not discussed the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came to my home and were so focused performed their tasks effortless and efficiently. Also offered some tips. Great on hands service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a large TV, so we had them mount it. They did a very nice job and were very helpful. We would recommend them for installation of large TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Glad I choose Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used Geek Squad to install a tv mount. 10/10 would recommend. The person who came was skilled, kind, and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Accurate

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend