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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Need to have service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted and connected all of my devices. They did a great job! I am so very happy that a got this service. The outcome looks so so Awesome! The technicians were professional and very informative. I couldn't be any Happier! Thank you very much Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - these guys have been to my house more than once, and always do a great job. Patient, professional, personable and experienced and competent. Always a pleasure. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably efficient. Were in and out in 15 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 2 GUYS THAT CAME WERE WELL PREPAIRED. THEY HAD ALL THE NECESSARY TOOLS THEY NEEDED. THEY WERE QUICK TO LOCATE THE NECESSARY MOUNTING POSITIONS AND DID A GOOD JOB. THEY EVEN TOOK AWAY ALL THE UNDEEDED PACKAGING. NO MESS FOR ME TO CLEAN UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for Mount and TV (65”)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, and up front more personal to help me understand what I have, what I need for what I’m thinking or vision. Provided recommendations and patient when I needed it to be readjusted. great work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad replace and install a new large screen TV. Showed up on time and quickly did the work. Programmed the remote and hauled out the old TV and boxes. Quick and easy !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did everything right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, Practiced social distancing. Install was fast, and proper time was spent on set-up and answering questions. The next day I had a question about a message on the TV, so I called the installer, and he answered it quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the wall mount and also mounting the television and it looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is awesome at tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv great experience and fast, very experienced and knowledgeable of customer questions and the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks awesome! Installers were professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Had several TV mounts including an 81"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and explained the use and differences in each mount. We had forgot one mount and they came prepared with an extra one which was very helpful. The checkout process was easy and I would use the Geek Squad again because they know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers where great. Knew exactly how to install TV on the wall with all the cords and connections hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pucture quality, apps, and manybother features. The external inputs box is an amazing feature that I wish I had discovered before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of new TV, removal of old tv, removal of garbage for new tv, quick and effective extra large on wall tv install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professional installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my old TV, mounted my new TV, connected the components, set up the TV software and cleaned up after the installation. The agents were professional, knowledgeable and very supportive throughout the visit.

    I would recommend this to a friend