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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Super friendly and professional and thorough. On time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. He carefully reviewed options for the installation with me and did a wonderful job! Highly recommend the Geek Squad installers!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfectly Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 60 inch TV mounted to a wall in my new home. I am super pleased with how it turned out. The technician did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the tv, making the necessary adjustments, and cleaning up the area afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled themselves professionally and were pleasant to work with. The job was done well, and they even took time to explain how to use the new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad number 7 was very helpful she took the time to explain making sure we understood the operations of the tv and made sure all was set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and very knowledgeable about hooking up my TV and receiver, along with my old blueray player and my U-Verse box. When everything was installed and up and running, he thoroughly went through step by step how to operate my new TV and all the other components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men came in and reassured me that they would take care of everything and they did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad member Yves was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yves, our installer, was extremely careful and thorough in his installation of our Samsung Frame Tv , but his warm personality and sly sense of humor were icing on the cake!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent quality for a TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic TV Connect and Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mounting of my new 77 inch LG G1 77 inch TV. Best Buy did everything from installing in wall cables, attaching the wall mount and hanging the TV. It was a very professional job and I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV setup Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were absolutely great! They were able to completely set up our TV explaining how to utilize the controls. Very respectful of our property and meticulous in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians took my old TV down and installed the new one in no time. They set it up to work with my satellite and DVD player and showed me how to work the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unboxed and hooked everything back up… they took the time to program our remote and show us how everything worked… all five stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed a mounting bracket, a new TV, a new receiver and made sure all the existing speaking were working. Gret job. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the tv and hooking up all my devices and showing me how they worked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They are great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great job the guys did ! The tv wires were all hidden in a timely manner, making the tv that was hung earlier really look clean n free from those messy wires just hanging there. And making the room have a much cleaner look. Thanks guy !!

    I would recommend this to a friend