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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing! They were so knowledgeable, explained everything well, set me up beautifully and quickly and answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best techs awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did the job very very well they knew their job did it with excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NANNY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Mike helped me get my 85 inch TV mounted and operational. Alex also told me about the in home consulting service. Brian came out and sold us some amazing indoor and outdoor sound equipment Love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and courteous. It was definitely worth having a professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable courteous and proficient. The product was up and running in no time. The area was left neat and clean and the trash was taken away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted the TV and connected all my devices. Had some trouble with the optical connection, but finally figured it out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV quickly and efficently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting our TV. They were friendly, very helpful, and willing to work with us on the exact position that would serve us the best. Very pleased with product and service. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TCL 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TCL 55” tv. They were very professional and knowledgeable about connecting and setting my tv for viewing immediately. I would recommend Best Buy services to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch - both personally and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, friendly and professional, consummate representatives for Geek Squad and Best Buy. Thanks for being so good in hiring terrific people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad For The Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ultra professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out for multiple installs at this point and they even went out of their way to help me get some items that were out of stock at their location to make sure I had all my stuff set up in time for my house warming party! Much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV with great quality and in record time. Made bringing in an 85in TV and getting it mounted look easy. Got all my devices connected and everything cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job of installing my TV in all respects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person was a total professional in all respects. Did an excellent job of installing the TV. He answered all my questions directly and explained everything in a very understandable way. Extremely pleased with all aspects of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Peasy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult dismantling my old system before the installers got here. They got here n Wam Bam it was up and running in no time. Definitely recommend Geek Squad install team, at least the guys that set my TV up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a superior job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were timely, had great attitudes and hustled. They were competent and tech savvy as well! Other items on their truck were offered to us, which we purchased. A very convenient process. I would hire these two men again. Both get an A+!

    I would recommend this to a friend