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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Nice install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted 2 tv's for us and they did it in a quick and efficent manner. They also reconnected equipment and made sure all devices/tvs were working before they left. Great service, would do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were so fast and professional and even assisted me in setting up my accounts

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK & NEAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy installer set my TV up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this TV was one of the best investments that I have made for viewing. I love the clear pictures that I receive and the resolution is wonderful. The geek squad agents installed my TV. They were professional and quick in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV with ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent came on time. He made sure to show us where and how he would mount our TV. He was courteous and communicative. He cleaned up after himself and left. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and efficient. I found them to be a huge source of knowledge about the tv I had purchased and did a great job explaining how to access the features of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our 75” Sony Bravia was extremely professional. Very informative and friendly. Top notch job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the original two-man team (TV had a defect and had to be replaced) and the second team were fast, professional, delivered, set-up and programed everything for me!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assigned to mount my tv and wall mount was professional, courteous, friendly and on time. Took every precaution to protect my belongings and my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek squad for installation. Pays to have them to do install especially delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication before the day of delivery was easy. Then on the day the agents arrived on time. They were careful not scratching the TV. Mounting was quick. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hats off to Geek Squad for excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different appointments this year to have Geek Squad wall mount large TVs. Both teams were friendly, professional and provided top notch service. I've used Geek squad mounting service about a half a dozen times over the years. They never disappoint.

    I would recommend this to a friend