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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the tv and hooking up all my devices and showing me how they worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and set up all the controls. It was done very quickly and did not make a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted the TV and connected all my devices. Had some trouble with the optical connection, but finally figured it out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK & NEAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad they installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is truly amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince did a great job with a difficult mount and installation. He is very helpful, informative and professional. Goes above and beyond. Gives Geek squad a great impression to customers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were knowledgeable, & cleaned up any mess from drilling. There is some feedback I would suggest, & that's to give a shorter appointment window, so customers can still do things throughout the day. 8-9 hr window is too long. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers where great. Knew exactly how to install TV on the wall with all the cords and connections hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    THE GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My tv in need of help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was so helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was incredibly helpful. Got the tv up very fast and helped me get through the set up!

    I would recommend this to a friend