Customer Ratings & Reviews

I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

Tyler and Kyle are professional, knowledgeable and very patient throughout both installations of Ring and TV.

Excellent service. Everything was explained clearly on what needed to be done and how long it would take. Upon picking up the computer they clearly explained everything that was done and demonstrated key features of the new computer.

The installer was quick and very efficient. He had our 75 inch TV mounted in about 20 minutes. Cleaned everything and the tv was ready for our new years eve party.

The technician did an excellent job of installing my mounting tv stand and tv.

The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

Staff arrived as expected. The quickly understood our setup. Made reasonable recommendations to dismount our old TV and mount the new one. They also moved the old TV to our den and mounted it on the wall (new mount was purchased). Then returned when I had a problem with the old TV at it's new location. Great service!

They were very professional. They cleaned up prior to leaving and they wore mask and shoe covering without me having to ask. They were most respectful. I would certainly recommend the geek squad. Thank you!!

The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

I was so happy with the perfect job the tech did installing my TV on the wall, He was efficient and careful and very professional, This was a great experience definitely recommended.

The Geek Squad agents arrived on time, mounted and installed our new tv in a reasonable amount of time, and made sure we were comfortable operating the tv before leaving.

We are really enjoying are great new TV! The color is bright and true. We love having it wall mounted. That enhances are viewing experience. We highly recommend this TV!!

The installers did a great job. They were polite and knowledgeable.

The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

Two Geeks installed the TV and the mounting bracket were friendly and professional.

Great work, professional and easy. The process of how to use was also very helpful.

The Geek Squad is awesome. I originally had them install my new TV on my condo wall. When I moved last month I needed them to put it in my new place. My tech did a great job as they always do. I trust them to do a fantastic job each and every time. I highly recommend using them.

Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!