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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 38,689 reviews
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Christopher Wilson is the go-to guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to do this myself and that already is a plus haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much to Josh and Mike, they did an awesome job with install and great customer service and answered all our questions, kiddos to you both.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my 80 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was awesome. They showed up on time and mounted my 80 inch tv with ease. I really thank you guys for your service. I would recommend the geek squad to anyone home. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman and Jacob were absolutely top notch throughout the whole process. Friendly, great communication. PATIENT and informative. Geek Squad is awesome because of them. Give the a RAISE!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians removed my old wall mount, installed this one and placed new TV. Flawless execution and the TV looks fantastic flush to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came were extremely polite and professional. Showed with in the allotted time frame. Constant communication keeping me apprised of their arrival times. They knew the mount that I purchased inside and out so installation was extremely fast and easy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job Geekers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and would highly recommend their installation service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great and fast service! Highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation. TV Mounting brackets were already in place so total install took about 20 mins. Geek Squad always delivers good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra super Professional installation by two very knowledgeable and capable Young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came to my home and were so focused performed their tasks effortless and efficiently. Also offered some tips. Great on hands service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend