Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 38,689 reviews
  • Rated 5 out of 5 stars

    Totally worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff. Fast and efficient setup. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, organized, quick, super competent, and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my new 85 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well. The guys were friendly and professional. The internet at the nursing home was not the best and we should have known that before the purchase, even with bad internet, the TV works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas and James were excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed everything and were very professional and made sure we were happy with their work. Answered all questions to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a large TV, so we had them mount it. They did a very nice job and were very helpful. We would recommend them for installation of large TV's

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Best Buy installers they came to install my television. I was very impressed at the ease in which they were able to do it. At first I was going to do it myself but my wife talked me into having it done. I am glad that I did because I could see where I would’ve run into some issues that I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Geek Squad Team was A+…From delivery to mounting, everything was flawless. Shout out to Juan and Aaron who were my delivery & set-up technicians…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs installed 2 TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mounting Bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers put up the mount quickly and exactly how high I wanted it and centered how I wanted it. I like how I can tilt the tv down and aim it to one side when I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! They had to deliver and install a large tv upstairs and they were great and getting the job done. They were also very informative about future upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend