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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION AND TELEVISION MOUNT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be happier with the service we received. The installation was very smooth. Guys answered all of our questions and made sure we new how to use the equipment befor they left. Cleaned up and took away old tv. Everything was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my 75 inch tv, cleaned all the packaging, showed me how to use everything and connected our Netflix and Hulu so we didn't have to.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and tv for my house. Best buy rep was very helpful in helping me choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our 75” Sony Bravia was extremely professional. Very informative and friendly. Top notch job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely blew my mind , set up is top notch and looks great. And was done in no time . No wires visible and everything is even. Professional set up

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were beyond amazing! So helpful and thoughtful! They both did a great job and answered all our questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and quickly mounted my tv. They triple checked before actually mounting to make sure we were in agreement on the location of the tv. They were friendly and knowledgeable. I would recommend them and will use them again!

    I would recommend this to a friend