Customer Ratings & Reviews

The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

Everything was done with precision working as a team. The one thing that was questionable was the assumption that I had Comcast. It was suggested I get a new Comcast box to make the picture better, but I didn't need that.I changed the setting to Direct TV and it was fine.

The geek squad team who installed 2 flat panel tv's-one over a fireplace and another on wall in large bedroom, did a wonderful job and installed the mounts perfectly centered and where I wanted them to be. They did great on clean up and no damage at all with the tv's or the walls they were mounted on.

They mounted my tv and set up all the controls. It was done very quickly and did not make a mess.

The guys from the Geek Squad got the TV and Sound Bar mounted on the wall quickly and efficiently. Cleaned up after themselves and took a great amount of time to show us how to work the TV and Sound Bar!

The agents hung the TV on the wall, neatly tied the wires with zip ties, connected my devices, updated the cable box, and neatly put all those wires into the wall mount brackets. So perfectly done.

Install was well done, we needed a hanger for our sound bar, they said that the y usually would have one in the truck that they could sell us but they were out and would orders us one, have not heard anything.

The guys were excellent, very nice as well. My wife is unhappy though with the height, she wasn’t included in the decision making before install, so now she wants it lowered a little more. But otherwise they were quick and efficient.

The "Geeks" were great. They started to work as soon as they arrived and got both TVs up and working within an hour. Personable, knowledgeable and polite.

We purchased 4 QM7Kk TV for a short term rental. Giving our guest a better experience and would recomend other rentals to upgrade their TV also.

The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

They arrived on time and did a great job! Extremely courteous.

Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

The geek squad agents were amazing. They mounted my new TV and also removed one from another room without damaging my walls. They even brought shoe covers so not to track dirt/mud into my house. Amazing service!

Quick, efficient, and complete service; they oriented me to all the features; I am tech savvy and relatively strong... I could probably have done it myself, but for a TV that costs > $1000, this was a smart investment

The power source on my high end Sony TV went within a year of purchase. Sony would replace the power unit, but would not remove the tv and replace on the wall. After the power unit was replaced the Geek squad came out to remount and relevel the TV and to tie the bundle of cords behind the TV.

Agents installed television mount very quickly and without incident. Had issues getting television to work after they left, originally thought it was a cable issue until discovering they unplugged two cords and not plugged them back in

The geeksquad agents called ahead of time to let me know when they would be arriving, they were very polite and professional doing their job. And they also made sure i was satisfied with the placement and service

Overall, I am very happy with the TV mounting service by Best Buy Geek Squad members. The television was carefully and strategically mounted on the wall, with great precision. Great Best Buy experience!

Perfect scheduling, arrived on time and were prepared. Mounted with no mess