4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is professional & knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men came in and reassured me that they would take care of everything and they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 3 tv’s and sound bars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted three tv’s and did a fantastic job, they were courteous, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Punctual, knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was superb!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys for the work they did , the work was done in a timely manner, and I can't be more happier with what I had done, the guys gave me suggestions on my tv installation and offered thing I didn't think of , thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous, knowledgeable, and efficient in installing and setting up my 75” TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leo and jasmyne were great at communicating!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job by Geek Squad as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my 65” TV on the wall and ran the cord behind the drywall and connected my devices. It looks perfect. They were very professional and answered all my questions. As usual, I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time an efficient work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and removed my old tv and mount and placed it in my spare room. Then in installed a new mount and my new tv. They also connected and set it up working right away. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and made sure my TV was working perfectly before leaving. The agent was very professional and nice. He explained everything I needed to know about my TV and how to navigate through my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The geek squad did a seamless job in installing m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fabulous job in installing and mounting my television. They also showed me how to work the television and navigate the remote with very little effort. Overall, it was a good experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service, accuracy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly please with this mounting service. The job was done rather quick, and the service techs made sure to position the TV exactly where asked. They also assisted in TV setup, overall, I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gee Squad—Professional in Every Way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, the only thing they did not due was hook up the HDMI cord that I ordered, because they said that they were not given the cord from the store. Call the store to report the problem and got a refund for missing HDMI cord.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it wasnt geeksquad but they did a awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

    I would recommend this to a friend