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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Take the ease out of installing ATV on a wall let

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His technician arrived right on time was extremely professional made sure where I wanted it placed on the wall within the hour it was installed cleaned up his mess fantastic would definitely doing it again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK & NEAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and efficient. Pleasant and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were phenomenal!! So professional and always maintained the necessary social distancing and COVID-19 precautions. They arrived on the early side of the time window given, which was also really appreciated. I also received a phone call from one of the techs prior to their arrival with there exact ETA, which I found to be extra considerate. Another thing is we had misplaced the “one connect” cable for the Samsung tv they mounted and they were extra patient with us while my husband and I searched the house for it. Luckily, we found it. Over all, I give an outstanding review of the services provided and would highly recommend Geek Squad to friends and family. The price is very competitive as well and the techs that came were excellent and very professional! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I’d great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV quickly, and showed me how to use the features. They hooked up my remotes and everything works great. I love Total Tech it’s so worth it to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and left everything cleaner than they found it. Ezra was very communicative before he came out and during the whole process to make sure I was satisfied. Patiently went through options and recommendations with me. They ran cabling in the wall and mounted the TV and soundbar. Recommended I run an extra HDMI in the wall while they were there for future use in case I wanted to hook something else up. Low and behold 2 weeks later I needed it and was sooo glad it was already there and easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed the mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad install the bracket and mounted the TV. They insured all my devices connected where working. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Install-easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job and spent time making sure all of the features worked efficiently with my home theater setup. They were super friendly, helpful and made sure their workspace was clean when they left. Would totally recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new, larger TV and at installation time we discovered we could not use the old mounting. The Geek squad installers had brought along a new one, just in case, and it was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    basscat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this TV while I was waiting for my replacement for a broken one and it was great. It's going in a camper so really can't say anything more at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient with their mounting and installation. Only thing was the remote was not fully reviewed. These were Sub- Contractors and NOT the Geek Squad. Later did get a member of the Geek Squad who was rather thorough in reviewing the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very knowledgeable personal to do installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived when scheduled and reviewed what had to be done and started right in and had the the unit installed and provided instructions on operation. They cleaned up all packaging and informed us to contact them is we had problems. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen did a great job installing both TV’s onto the walls. There was a hiccup which is being taken care of so overall, I’m very pleased and they accomplished all the work that needed performed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad definitely recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional and had our TV mounted and installed perfectly. They removed the broken one and recycled/disposed of it as well.

    I would recommend this to a friend