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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket will hold up to a 90 inch TV. It does take two people to mount a TV. The bracket works fine. However, it would be better if it extended a few more inches from the wall. This would give you better access to the cabling on the back of the TV without having to remove the TV from the bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV with premium service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV to existing wall mount & connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team Mounted My TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came to mount my TV! They were friendly, courteous and knowledgeable. They came in and got the job done in only 35 minutes. The TV looks awesome! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent on-time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a soundbar for our large screen tv and decided to use the Best Buy Geek Squad to take down our tv, install the soundbar, and then re-mount our large tv. They arrived on time as scheduled and were very polite and did a great job. We were very impressed and glad we hired this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and efficient. He took down old tv mounted new one and set up my streaming services and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted the new. Best service ever. Was part of the reason we purchased dishwasher from them a short time later.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two folks were efficient, fast, careful, and knew what they were doing. Highest rating. I was so pleasantly surprised. They were helpful with arranging cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture clear and bright. Installation was easy and operation was explained on how it was used.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough, courteous and knowledgeable. I already had a wall mounted TV that the new one was replacing, and it only took them about 20 minutes to complete the setup. I was very satisfied with the work they had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. The group of staff installed the tv mount on tiled surface and shared good knowledge with me. Really nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with an excellent price. The picture quality exceeds my expectations and I love the smart features to turn on with easy access to the apps. Great install job by Joch the tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, great technician and installer. Will use again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love our 76" Roku. Colour and picture is great! Lots of Roku features to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and his partner did a really good job setting up everything. So helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WESTINGHOUSE ROKU TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

    I would recommend this to a friend