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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. On time, put on shoe covers and explained what he did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86 inch TV to mount. It would have been very difficult for my wife and I to do it alone, not to mention the amount of time. The Geek squad handled it quickly and efficiently, AND hauled away all the Styrofoam and cardboard!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing! They were so knowledgeable, explained everything well, set me up beautifully and quickly and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivers! Professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad killed it once again! Very skilled and professional. They got it right the first time with ease and answered all my questions with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two men - 1 hour - 0 problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feb 13,2025 arrived on time 9 AM. They knew exactly what they were doing. Friendly and efficient. Wall mounted 65” TV and demonstrated leveling, tilt and turn for future cable access, wireless setup, sound adjustment, Cleaned up and took away all packing material. 5-star job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MyNew 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo knew exactly what to do. He arrived on time and explained everything he was doing and how to use the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the TV up on the wall mount in record time (less than 15 minutes) and even discarded the box and took my old broken TV for recycling. They even answered a question I had about purchasing a different wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are the pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents showed up promptly at the appointed time. They were creative working around pre-installed outlets to mount an 85” tv securely to wall. Agents were prepared with spacers and all normal equipment. Very inpressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made it look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents carried new TV in, set-up and connected all devices and remotes. Moved old TV. Very accommodating. Appreciate that they take the hard work out of setting up a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like you are at the theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am first timer with a wall mount - Why did I wait so long. Amazing you feel like the theater in your home. Don’t forget the sound bar . Money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It mounts your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job getting this installed & getting the tv put up. I've done this one time before and they did a great job then too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patient, quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was of the tv was fast and professionally done. They were very patient with trying to figure out the best position with their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diamond & the gentleman that assisted her were professional & cleaned up behind themselves. They arrived on time, and completed the work quickly & efficiently. I would recommend this service to others & use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Had a tv installed above a fireplace and hooked up to pre installed speakers. And then he set up a receiver to three sets of speakers throughout the house. It was done in a very timely manner and he explained every thing before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS mounted my TV and helped debug a router problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geekee Folks installed a wall unit, hung the TV and helped someone with minimal tech savvy (me), get the unit up and going. Couldn't have done it on my own! They let me know when they were coming and masked up for all of our safety.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can't recommend enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of things myself. This isn't one of them. If I'm buying a large TV and mounting it on a wall, I prefer to hire professionals to do the job. They were polite and quick in setting it up. They stayed a bit to show my father the features of the TV

    I would recommend this to a friend