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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV wall mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV wall bracket right where it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying to get my tv on the wall for years I could never accomplish on my own thanks bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a great job mounting and connecting all my devices to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On going support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. After I got used to the controls they even came Back to help me adjust everything to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV ect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV and Sound Bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with Darius and Steve. They came in installed the TV and Sound Bar very quickly. Showed us how to work the remote answered all our questions and did an amazing job of cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    He installed it quickly and with no problems at al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an awesome job installing my TV and mounting it to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professional, knowledgeable and friendly. They did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service Techs came In met my needs in TV Mounting and positioning and setting TV up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    e.g mount my 98 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the e.g. that mount my tv they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job installing TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last TV we bought we had the Geek Squad install the wall mount & TV bracket, run the wires behind the wall, hang the tv and mount the sound bar!! They did such a great job, we are having them come back to hang another TV we bought from Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did our professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision... Best installation by Geek Squad! HUGE thanks to Michael H!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Clean, polite, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, polite. Very knowledgeable, made sure I was set before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by geeksquad, works superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, still too paranoid to wxtend fully with new tv on it but im sure it would have no problem. The installer hung fom it to show me how strong it is before installing tv. I expected top performance for the price, and it seems I get it. Moves VERY smoothly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience using Greek Squad . They gave us a window of arrival time .Showing up within that window and communicating along the way. After setup , they showed us all the features of our new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting this TV, asked me where I wanted it, showed me how I could adjust the mount. I had some trouble with the initially scheduled installers, so these guys stepped in and made it right!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly and did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Free tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty - total tech all day! It’s really the best knowing your products are all covered and you get free tv mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, but since I did not have my sound system yet, they did not know how much space to leave between the bottom of the screen and the top of my fireplace. Now the sound bar covers up part of my screen. I have not talked to them about this yet. I did tell them that I was buying a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job every professional, respectful of home

    I would recommend this to a friend