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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Neat, knowledgeable, nice. I wish I could find all kinds of contractors that are as professional, knowledgeable, and courteous as Best Buy installers. Hey Best Buy - ya ever think of getting into building entire homes?? Seriously, you'd be awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services the guys that helped mount my tv were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount W/total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create more space in a room a plus. Its definitely was a great service. They were professional and quick service and good quality. No majors damaged to wall. Feek Squad was cool and I really like being a total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest GUY ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered the new TV --- set it up ---- taught the wife how to use it ---- instructed and showed her all the options on the unit ---- helped her play with it till she felt comfortable operating it --- pack up --- cleaned up --- and said thank you for the business --- could not have sent a better person

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and Efficient Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked with ease and efficiency to get the job done. I was very confident in the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents arrived on time installed my TV including a wall mount quickly and accurately. They were both friendly and courteous and took the time to explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall mount installation and mounting of 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians quickly and safely installed the TV wall mount I purchased, mounted 75” TV and reconnected all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better late than never....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up delivery and installation online three times and having no one show up, finally on the fourth try the Geek squad finally arrived and set up the new TV, but they failed to instruct my husband on use of the remote. He needed me to guide him for weeks. Bummer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. The crew was careful with our home and ensured we were happy with the placement. A little pricey but took the stress off of me doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The Geek Squad mounted my TV perfectly, excellent job and fantastic Customer Service, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity of installation and ease of use a very solid build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hatching pupa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad were awesome. Great communication before the install, professional and courteous when they entered my home. They did a perfect job on the install, went over all the feature while completing the initial TV set up. Fast, efficient, and cleaned everything up before they left. They made certain I had no unanswered questions. Happy that I decided to have them do the delivery and install on this fantastic TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time polite neat and cleaned up plus took packing away. Knew exactly what needed to be done and were efficient and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV using the existing bracket so the one I bought is going back. The TV was installed in no time and connected to all our devices. In all, it didn't take more than an hour to fully install and connect. Was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brandy10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our new 65" TV very quicky using this mount. It was niddle of pricing range, and was great because it could swivel from the wall to connect things to ports. This made it easy for Geek squad and for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my outdoor TV where Great. They where covid 19 ready. Kept mask on thru the entire job upon arriving. They where very professional and knew what they where doing. Left no mess. TV is mounted securely. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for big size TV at a heighted mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot i never wrote this. Guys were in and out easily and cleaned up after their work. set the TV at the desired height which was above 8ft and showed how the mount works for my knowledge. worth the service than any mishandling on self-effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installed on my bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and tray did an awesome job. Quick and explained everything where a novice could understand. Thanks to these two young guys. Kendall Martin

    I would recommend this to a friend