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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this to hang a 65” LG OLED in my bedroom. Mount really makes the TV look a lot sharper versus the factory stand. Mount allows me to gain easy access to my inputs/outputs. Have 2 of these in my house and plan to get another soon for my guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service I received for the install of my tv over my fireplace. They arrived at the designated appointment time, were courteous and knew exactly what I needed to have done. They work quickly and efficiently ensuring everything was to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the wall mount and also mounting the television and it looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV setup experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, unpacked and set up a new TV, connecting it to network and all services, reviewed controls with us, and took away old TV. Agent was considerate and cheerful. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation makes everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending the money for Geek Squad installation is one of the best presents I can give to my husband. Everything is done properly, the mess is cleaned up, and it works as it is supposed to. In addition, there’s no need to read manuals and no nagging from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience, Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional. The completed mounting the new TV to the wall. They also mounted a second TV that they moved rather than the scheduled stand addition. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    best TV VALUE USING THE GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are masterful experienced and do not quit until the job is done and done correcrtly - Sort of Like : Do it Right the First Time so they don't have to spend more travel time in coming back because something not hooked up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that was sent to install my tv was very knowledgeable. He answered all my questions, cleaned everything up and made sure I was comfortable with all the how to's in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD KNOWS THEIR STUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to our house hung a TV on the wall and demonstrated TV functions and left ; and you would never know anyone had been in the house except that a TV was hanging where a TV was not B4 no mess and cable had to be inserted thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up all my stuff incljding installing my mount and made sure Ll my work stuff was even connected back up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a excellent job on our installation. We had a sound bar and direct TV streaming box also installed. Wes instructed on how to use everything. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV to the wall were excellent. They were quick and mounted it perfectly. Id highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great representatives for Best Buy. They performed the install quickly and with no mess. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time polite neat and cleaned up plus took packing away. Knew exactly what needed to be done and were efficient and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I’d put the TV up but I’ve been busy and just wanted to get the bracket and TV up. Glad I used the Geek Squad. Kind, fast and knew all the ends and outs of hocking up and setting up the Samsung QLED Smart TV I purchased. No stress setup!

    I would recommend this to a friend