Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents for Geek Squad installed my new 77" tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very nice job of installing the mount and tv. I even had them install the boxes which conceals the wiring behind the wall down to the plugs. They cleaned up after themselves quite nicely as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV was installed quickly and efficiently great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was neat, tidy, polite, prompt and had the TV connected in minimal time. He took the trouble to show me how to use the new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 inch TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men hung my 65 inch TV on the wall. It was nice that I got to choose and purchase my own mount without question. They were in and out within an hour. Very glad I chose to get this professionally done instead of trying to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Out the park HOME RUN!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and were very helpful polite and friendly. They answered all my question and made sure I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUAD installtion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the GEEK SQUAD! They come out and hook everything up. They are polite, fast and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing! Service men were courteous, professional and very knowledgeable. Very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his partner did a great job with mountain and setting up the t. V's. Very good customer service Skills.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did tge best job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money well spent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall mount installation and mounting of 75” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians quickly and safely installed the TV wall mount I purchased, mounted 75” TV and reconnected all cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set up my TV and sound bar were great! They were professional, courteous, and efficient. The Best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and figured out what I needed and what was not needed and set everything up in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed fast and perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who installed were amazing and helpful. They measured everything perfectly. I hope to use them again.

    I would recommend this to a friend