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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad installed my 2 TV’s correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 2 TV’s correctly to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New tv for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg3 oled has nice clear picture great quality i purchased 2 may even get a 3rd one for other bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed very quickly and tested the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team sent to hook up my TV and mount on the wall. They were super efficient, answered all my questions and was very respectful. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    75” TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Super friendly and professional and thorough. On time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that installed my 65” Samsung Frame TV were personable, professional, efficient, and made sure I fully understood the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installers hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn't anything geek about these guys, my install went smooth, everything being done was explained. They arrived on time, knew there stuff, no blunder, had all my equipment, it just great, I would use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad called in to hang TV on wall. Guys were careful with working over furniture, cleaned up after they finished and even set up the remote control to toggle between Apple TV and cable box. Will call back again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was amazing! Along with his helper Jordan installed three TVs despite me not having the right equipment (he had all the right things in his van). He showed me how to use everything and was very professional and cleaned up after himself. This service is indispensable!!! Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable courteous and proficient. The product was up and running in no time. The area was left neat and clean and the trash was taken away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mike and nick did an awesome job with our installation. They took time to explain what they we’re doing with regards to drilling the holes and mounting of our rack. We are very pleased with our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and his partner did a really good job setting up everything. So helpful and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a tv and installed a sound bar for my son at his new house and the agent was super nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend