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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed that only one tech showed up to mount our outdoor television. Although he was an hour late he called prior to the initial time and was very apologetic. After installing the tv he made sure we were able to sign in and even installed a sound bar we purchased. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely blew my mind , set up is top notch and looks great. And was done in no time . No wires visible and everything is even. Professional set up

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very friendly and knew exactly what to do. They cleaned up after installing the 85” TV on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the work done yet left the issue on the other wall and I still need to resolve it. I had to push to get them to get a part I needed to finish the job. The new install looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who provided the service were excellent. Very prompt, professional and courteous. They did a fantastic job, and knew their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing and setting up my new tv. They were professional and so helpful in explaining my set-up options and how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad-highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV in a difficult location and did it well! Exemplary service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made short work of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch - both personally and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, friendly and professional, consummate representatives for Geek Squad and Best Buy. Thanks for being so good in hiring terrific people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV wall mount bracket quickly and made sure everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and made sure the install was best for my home. They communicated with me regarding the installation and ensured I was able to use all items prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greatest Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Anthony & Jason connected our 65 inch tv & set up everything. They did a fantastic job insetting up the tv & explaining how it works. Great Job

    I would recommend this to a friend