Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted my tv perfectly. He was courteous and extremely professional. I work with tools all the time n my job and I am very happy that I paid to have this done anyway. One less headache for me! :)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top notch installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional installation by Thomas and Robert. They made sure the TV was set up exactly as we had asked, and then gave us a proper orientation on how to operate the unit. A+ on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who mounted the new TV and moved the older TV to a new location did a great job and were very professional. They answered all of our questions and were done and gone quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job by Geek Squad as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad I did not have to endure the hassle of mounting my new tv and setting it up. They also installed a security system for me. Very polite gentlemen and careful to wear shoe covers when going in and out of the house. I appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived swiftly and installed the tv with ease they even proved it was on there well would call them when mounting my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to all my pay channels I never would have been able to do it alone I guess because of my age he carried the old tv downstairs for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does an amazing job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it right where I wonted it with no problem and had all the tools at hand to get the job done did not forget nuthin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Sean is the BEST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mounting system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mounting set up is great! The installation was great! The installers were polite, quick and showed me how it works. They removed all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was mounted perfectly, onto a furniture mount, quick, superb mounting, polite, personable individual, felt he did an expert job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The Geek Squad mounted my TV perfectly, excellent job and fantastic Customer Service, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my 75 inch TV's Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my two 75 inch TV's with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast, super neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two were very professional, very clean and very quick. They had my 85 inch TV up on the wall in 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his partner did a great job with mountain and setting up the t. V's. Very good customer service Skills.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad can’t be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and friendly. They mounted the tv above my fireplace perfectly. The agents followed all cdc guidelines and completed the job quickly. Will definitely use geek squad in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and his team did an excellent job probably only took about 20 minutes after I showed where I wanted set up they even installed a light system on the back of the tv very nice guys

    I would recommend this to a friend