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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and knowledgeable. I was walked through every step of the process and made sure everything was installed to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the set, check. Mounts on the wall, check And it still is holdings the set where it was mounted

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional & helpful. Offered advice on what I needed going forward if any issue should arise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installtion!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super efficient. Had gloves, face masks and shoe coverings on. They were professional, courtesy and very knowledable about what needed to be done. I couldn't be happier with my TV wall mount. TV looks bigger on the wall. Thanks Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's experienced installers were on-time and knew exactly how to mount and connect everything for my 75-inch TV. In my case they mounted the TV above our fireplace. They programed the TV and explained everything for basic operation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional, knowledgeable, And mindful of my property. The boys did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let The Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! At my age I just can't do what i used to. I had them install 2 new TV's and they did a wonderful job, very professional and in and out in a timely manner. Definetly the way to go to have it installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leo and jasmyne were great at communicating!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech membership and Geek Squad are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 2 TV's I bought and Total Tech is great and already used that twice as they came to install the Sonos speaker. Geek Squad was very helpful and knowledgeable in setting everything up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was excessive to charge the amount you did when all they had to do was swap out two TVs. No mounting was needed. They also tuned the harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 tvs to hang on the wall, along with a couple of sound systems and then some! Those guys did a phenomenal job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy and The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great but we already had a mounting system set up for them to install the mounting bracket for the TV. We had to install a custom backing for the TV because of where it had to be mounted but either way the guys were very careful to ensure the TV was going to be stable for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy team was very professional. They answered all of my questions and did a great job installing my Sony tv. They also moved my downstairs tv to a better position. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad technician. Very professional and knowledgeable about setup and programming the TV. Took extra time to answer all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. The gentlemen mounted my television and showed my daughter and I how to set the up our television. Everything is so high tech it was a little challenging. I received a phone call right before they arrived and everything was done in under 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a great job, showed up early and were very quick.

    I would recommend this to a friend