Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Agent Dale performed his job admirably.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Dale mounted my TV within a reasonable amount of time, and he also setup my printer with my desktop computer. He was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did an amazing job. Fast and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 2 GUYS THAT CAME WERE WELL PREPAIRED. THEY HAD ALL THE NECESSARY TOOLS THEY NEEDED. THEY WERE QUICK TO LOCATE THE NECESSARY MOUNTING POSITIONS AND DID A GOOD JOB. THEY EVEN TOOK AWAY ALL THE UNDEEDED PACKAGING. NO MESS FOR ME TO CLEAN UP.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went way beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Accurate

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger and assistant were great! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected install service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchased the Geek Squad installation of a large screen TV because you either don't want to do it yourself, can't do it yourself, or possibly a combination thereof. For me, it was both - I didn't want to nor did I want to screw up the job. This is the second time I've used Geek Squad and both have been wonderful experiences. On this job, I had the mount already purchased, opened, and laid out on the floor. I needed them to bring my TV in from the garage. There were two people...two people that if you didn't know any better you would have thought they owned the company that is how considerate, mindful, and skilled they were at what they did. What took them 25 minutes to install and mount the TV would have easily taken me hours. On top of that, they took the time to explain how it functions (tilting, moving, etc.) but also some neat little tricks on hiding cords and ideal height, etc. Without any doubt, time is money and the Geek Squad saved me a lot of both!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and expert. They understood the customer needs and mounted the TV accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy installer set my TV up perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good they were in time and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made it look easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents carried new TV in, set-up and connected all devices and remotes. Moved old TV. Very accommodating. Appreciate that they take the hard work out of setting up a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a tricky install because it is in a tight corner & on a weird angle. The installers did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS were excellent. Took great care with my new items and carpet. Wore footies over their shoes. I love that too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks Rule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious how a tv mount looks like and after my tv is mounted it looks like I’m in the movie theater

    I would recommend this to a friend