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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Let The Geek Squad Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my younger years I tackled projects like this on my own. Sometimes with regrets. Imposing on friends and relatives to assist with mounting a larger screen TV is not worth it. "Let The Geek Squad Pros Do It". No regrets. The two member Squad team worked like a friendly well oiled machine. They had necessary hardware available on their truck. Hooked up my streaming devices, soundbar and verified that they were all functioning properly. Answered all my questions and took away all the packaging. In short "Let The Geek Squad Pros Do It".

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my new t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chris did a great professional job mounting my t.v and organizing my mountain of cable wires.disposing of my old t.v.I can't say enough about what a wonderful job they did

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent and super fast. Love the Tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad were in and out in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geek Squad were friendly and knoledgeable. The asked appropriate questions about hoe I wanted the tv mou ted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a tricky install because it is in a tight corner & on a weird angle. The installers did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the service. Very professional and courteous techs and were very helpful. Joshua with Geek squad and Ivan with Mas Tek did very detailed work and they should be rewarded for their good representation of Best Buy Geek squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable. Did a great job in a short amount of time. Extremally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and called also. Installed my tv,new tv mount and setup internet. I feel so spoiled with the fantastic service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV according to my desire. Connected the TV. There was a problem. Call Comcast. They had a problem that was fixed in two days. It was Comcast’s problem. Geek squad did everything correctly. Happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Rolando helped install the tv mounting to the wall and installed the ring alarm cameras. They were awesome. Went above and beyond. Really appreciate their professionalism and great service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job mounting 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad team mounted my television in less then 1 hour. After my TV was mounted on the wall, they explained all details and left the area cleaned as if they was never there. Great job Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Parts are parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, showed me how to work the remote and left, not a Geek Squad person, someone they subsidise with. Parts had to be ordered for the stand that held the previous TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55" TV installation ,above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast, efficient and neat. Everything worked as it is supposed too, so couldn't ask for anything more than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrews customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

    I would recommend this to a friend