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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 38,689 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived swiftly and installed the tv with ease they even proved it was on there well would call them when mounting my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a perfect job setting up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V and mount were set up quickly, connected all devices and gave instructions on how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who provided the service were excellent. Very prompt, professional and courteous. They did a fantastic job, and knew their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A hiccup but all is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the techs but it all ended well. The first trip was a bust when the tech missed the outlet that was behind the TV and told us we needed to install one to make it legal! Oh well, we needed to reschedule and all was ok. The tech team did a good job of replacing our TV mount, TV, and programming our remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick. Was watching my new 85 in sony tv in no time!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fill they did a good job getting everything hooked up and running. There were 2 men and they both made sure I new what was going on threw the process. Thanks so much !!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full motion TV mount, heavy duty and very sturdy. Geek Squad explained several options for the TV mount and since I needed to move the TV out from the wall and angle it, they recommended a full motion TV mount. The mount was installed by the Geek Squad which did an outstanding job of both installing the TV mount and setting up my new TV. They were very neat and tidy during the installation. Have my newly purchased 55" TV mounted and it works tremendously. I have repositioned my TV several times with ease. It has cable channels in the back arms of the mount to hide your cords. Purchased because most of the new TV's have the legs at the ends and I have a small TV cabinet and didn't want to purchase a new cabinet. Highly recommend both the TV mount and Geek Squad to install. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did everything right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, Practiced social distancing. Install was fast, and proper time was spent on set-up and answering questions. The next day I had a question about a message on the TV, so I called the installer, and he answered it quickly and correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tv installers are great. I have had them install two different TVs during the pandemic and it’s been a quick and efficient job both times. I am a member of the Tech Support club so having them install a $65” TV for $49 is a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped to remove the old mount and mounted the new TV at the appropriate requested height. This was done very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience with this installation! All my questions were answered, the TV looks great, and everything's working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is top notch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

    I would recommend this to a friend