Customer Ratings & Reviews

The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

Communication before the day of delivery was easy. Then on the day the agents arrived on time. They were careful not scratching the TV. Mounting was quick. Highly recommended.

The geek squad were very professional and did a very clean installation, I will always recommend their service

Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

Definitely blew my mind , set up is top notch and looks great. And was done in no time . No wires visible and everything is even. Professional set up

The 2 men were courteous, knowledgeable and extremely helpful in the installation and explained all facets of the operation.

The TV and sound bar were installed and programmed on May 21. That afternoon the sound became distorted and I called the home theater agent. I was then told to reset the sound bar using the buttons on top. It worked for a short time, but the sound became distorted again. After repeated phone calls, and believing the sound bar was defective, it was replaced by one of your independent contractor on May 29. Again, the sound was fine for a short time. Finally, on June 11 a member of the geek squad came for the appointed in-home service call. Upon arriving he understood the problem as explained to him, used the TV remote and reset the sound. Wow, amazing how the problem was corrected within 5 minutes! Since the problem was brought to your attention on May 21 and many phone calls as well as a visit to your store, my frustration and annoyance was unbelievable. Thanks to your geek squad member who knew what he was doing, I think the problem has been resolved. Your installers and independent contractors need more training and instruction before being assigned to do these tasks.

I am so beyond thrilled with my TV mount. It's great quality and you can pull it out and up and down and all around! I show it off to everyone- so glad I got this. And install was easy and smooth. Highly recommend!

The agents were very professional and knowledgeable. Did a great job in a short amount of time. Extremally pleased.

Tech guys were very respectful by wearing masks, cleaning up after the installation, and returning things back to their original places. It was a quick and organized process. After installing the tv they learned that it was defective so we had to wait another week for installation. I do think they should stay a bit longer to explain things . Especially senior citizens. It wasn’t a pretty picture here after the team left as we struggled to input everything but we managed after our granddaughter came over to help. I like the fact though that we have help at our fingertips 24/7 by a phone call or chat on the computer. To me that’s important. Plus, I can get that same technical help with my other devices which is an added benefit.

The Team was very professional and had our TV mounted and installed perfectly. They removed the broken one and recycled/disposed of it as well.

The agents mounted the tv and helped walk us through where it would fit best. Also, worked with us on recommending sound systems and warranty that we inquired about.

Great excellent service. Communication was great. Add In they clean up their own mess. Top of the line service.

The technicians mounted and connected all of my devices. They did a great job! I am so very happy that a got this service. The outcome looks so so Awesome! The technicians were professional and very informative. I couldn't be any Happier! Thank you very much Geek Squad!

geek squad did great job takeing my old tv off wall and put my new 75inch tcl qm8 tv on wall great crew

Great picture easy to use. Geek squad set it up and showed my wife & I how to use equipment and remote.

Purchasing this TV was one of the best investments that I have made for viewing. I love the clear pictures that I receive and the resolution is wonderful. The geek squad agents installed my TV. They were professional and quick in their work.

The agents painstakingly set up my TV with a considerable amount of care. They were expertise in doing the job.

The 2 Geek Squad agents arrived on time installed my TV including a wall mount quickly and accurately. They were both friendly and courteous and took the time to explain everything.

I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.