Customer Ratings & Reviews

Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

The Geek Squad guys were here on time, went right to work and within minutes my 75 inch tv was mounted and fully hooked up to my existing surround sound through a new receiver. All features were demonstrated and explained to me!

First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

They were courteous, knowledgeable, and efficient in installing and setting up my 75” TV

This is the greatest tv wall mount that you could ever buy. It’s awesome because it holds up to a 95 inch tv so if I want to upgrade in the future to a bigger tv I can without buying another stand.

He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

This is the 3rd tv we have used the Geek Squad services with. They do an excellent job, take the time to make sure you know how to use the product too. Will be using them again for my next tv.

The technicians delivered, mounted, and connected the TV quickly and efficiently. They also helped with the connection to our WiFi and streaming services. They were very polite and professional.

I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

I purchased a TV they brought it they mounted on to the wall. They set it up and they took the old TV all because I’m a total tech member.

Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

Installer was fantastic! Made light conversation and provided thoughts/recommendations on actual height of the TV. Would highly recommend the tech! However, it tool almost ~3 weeks to get it scheduled.

Knowledgeable good customer service appreciated they wore booties over their shoes

Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!