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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and knowledgeable. They placed my TV and soundbar just where I wanted them and were quick. I'm in love with my TV and soundbar. The guys were pleasant and put everything where I wanted them. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BeatrizR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad installation. The agents were on time, efficient and super friendly. They installed my TV and connected it to all my devices. They showed me how to use the different functions and removed all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT service / imstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rep was on time, very helpful, mounted the TV exactly where we wanted it with little to no disruption or mess. He was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and value. We love how it mounted and will enjoy it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and set up the TV. Very professional and friendly. When they were done they took away all the boxes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They do the bare minimum but charge maximum.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After scheduling two weeks in advance, they were late so we had to reschedule - then for $200 all they did was screw the mount into the back of the TV - a 3 minute job for $200. WOW! Why didn't I do it myself? I was in Dallas, or I would have! I figured that for $200, they would do a good job. The new TV screw holes are higher than the old TV screw holes, but do you think that for $200 Geek Squad would mount the TV's even? Nope! The installer said he would even them out if we pay him more, but $200 should have been enough to do a good job. I wasn't going to keep throwing money away. I scheduled someone else to come and make the TV's even. (and they didn't charge $200). I will NEVER use Geek Squad again, and I'm an ElitePlus member (Over $5000 per year spent) at Best Buy. I need to find a new place to buy my TV's, tablets, phones and computers. It is sad that when someone spends over $1400 for a TV and install, and Geek Squad gives them this embarrassment! (See picture)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered on time, exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They mounted 4 TV's, 2 outside and 2 inside, and did a fantastic job. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad guys were AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed and hung our televisions were nothing short of awesome. The cleaned up after themselves and were good to explain what they were doing and how to operate the televisions after they were finished. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents i got did a splendid job!! Very good work and made sure all the connections and everything was super stable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable, and quick TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Colton did an amazing job mounting three TV’s for us! They communcated regarding their arrival,and were very cordial and respectful. We appreciated how highly skilled, organized, and considerate they were in the placing of the mounts and set up, making sure everything was in an appropriate position for the room, and that everything worked properly. They cleaned everything up extremely well, We were extremely happy to have these two very professional young men as service providers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up the display and mounting. Explained what they were doing and were very friendly. Ensured I knew how to make adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Professional, Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

    I would recommend this to a friend