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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big hundo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to install my new 100in TV. After the team finished wall mounting it, they showed me some of the TVs quality features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gee Squad—Professional in Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 74” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, clean fast and professional. Geek squad definitely is the go to when it comes to tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Quickly! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & quick setup! Everything was explained in detail, techs were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV with ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is professional & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    knew what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, came in with all the tools, explained everything step by step! Will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and did a great job installing the tv on wall. Saved me money by being able to use tv bracket I had to install tv. I was very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my TV with professionalism. Informative and very sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    DILLION THE MAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillion was great, he mounted 2 TV's and did a fabulous job. I will always ask for him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great representatives for Best Buy. They performed the install quickly and with no mess. They answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch - both personally and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, friendly and professional, consummate representatives for Geek Squad and Best Buy. Thanks for being so good in hiring terrific people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup of a Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were great! They were very professional, friendly and knowledgeable. I would recommend them to setup your new television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony os AMAZING!!!! The Quality is absolutely wonderful. The picture and colors are so Vibrant and Clear as well as true to life ….. I would definitely recommend

    I would recommend this to a friend