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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was on point with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional! I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communicative, Punctual, Efficient, Quick, Clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism, fast and easy looking process of the installation TV to the wall. First what impressed me is the level of excellent communication. When he walked inside the apartment, he wears the shoe covers to protect the floor from damaging and getting dirty. We had very nice and pleasant conversation, well educated in his field. Experienced, respectful, neat , quick, done the job with a minimum possible amount of dirt and surprisingly left the work place very clean after installing the Tv on the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fine job of setting up our new TV. Worked perfectly when they were done and all the packing materials were cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great very knowledgable and professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and knew exactly what to do and gave recommendations when asked. They cleaned everything before they left. Great experience!!! If only every company worked as well !!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Peasy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult dismantling my old system before the installers got here. They got here n Wam Bam it was up and running in no time. Definitely recommend Geek Squad install team, at least the guys that set my TV up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and professional. They made sure that they cleaned up after themselves before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 85” TV with wireless cable box and two gaming systems. Everything looked and operated perfectly when they were done. And, they were in and out again quickly. Thank you for another job well done, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service on all points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that were excellent they kept me informed of their arrival time. They were also nice, great at the install and informative. Excellent service over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed lingering viewing issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and helper did a great job of hanging new 65" TV. They made sure it was level and made sure it was working with all attached devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    UP, UP & Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to remove (raise) an existing TV wall mount. Anthony Donaldson did a good job with the installation, but he was a few hours later than scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did it very fast. I was shocked and the did an amazing job and ran through everything with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and professional. Called prior to make sure all the equipment was purchased. When above and beyond to make sure TV was installed correctly. Will use with the purchase of my Next TV. Was a third party company.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my TV mounting bracket and TV over the fire place. The listened as we discussed the best mount height-especially as we might upgrade our current TV to a larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" 4K TV Home setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were personable, they explained the setup step by step and answered all my questions. They also help me set up the TV's Google apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.

    I would recommend this to a friend