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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by squad They were very helpful answered all her questions took out old unit,I would definitely use the geek squad again the general manager of the Framingham store was terrific and the sales department very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed/mounted our TV to our brick fireplace wall, and did so in a prompt and professional manner, by explaining every step of the process. They respectfully wore their PPE the entire time and did so with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and answered all questions. Not only mounted TV but set it up and showed me how everything w

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job mounting our new 55 inch TV and setting up the apps we use. They arrived on time and performed the service in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV quickly and efficently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting our TV. They were friendly, very helpful, and willing to work with us on the exact position that would serve us the best. Very pleased with product and service. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung purchase! Excellent picture quality! Smooth delivery and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The mounted two television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They cleaned up prior to leaving and they wore mask and shoe covering without me having to ask. They were most respectful. I would certainly recommend the geek squad. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience will use again if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time as scheduled very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got my 80 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was later than the window they originally quoted me the day before that's why only 4 stars. Once they got to my house they were pretty good. Installed my new tv and moved my older tv to another room. Clean, wore their masks and were happy to explain how to use the remote on the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had 2 things done in 2 different locations. First in Hialeah Florida, wow this was a “Crew”. Awesome. Second was in Bronx, they we’re good as well. It’s just the first team awesome me. Question who can I talk to, in order to place a big complaint????

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installers were great. They delivered 2 TV’s and mounted the one above the fireplace with no problem. They also unpacked the 2nd TV and hooked that up as well. The delivery was within 2 days of the purchase and the installation was quick and painless as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the LG 86"LED tv, The Geek Squad installed it and it is perfect! The picture is clear the sound is great and the Geek Squad's installation was level and they answered all of my questions. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bedroom TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted a TV that we moved from another home in our Bedroom. It was a 65" TV and they did a great job of mounting and connecting it. Even did a little trouble shooting when the cable TV did not want to fire up properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max was superb in mounting the TV and sound bar and helping me troubleshoot connecting them to a new WiFi network.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting to my wall is strong and sturdy. The installers were nice and they made sure my cords were not showing or hanging out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I r8 8/8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and sound for the price. All smart tv functions work perfectly on the wifi Installed professionally and well. Friendly service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is my new best friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, efficient and informative. They answered all of my questions and I’m thrilled with my new 50” television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is awesome! They were very professional, and when a problem arose on my end they very helpfully found me a speedy solution while still on the job!

    I would recommend this to a friend