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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 38,694 reviews
  • Rated 4 out of 5 stars

    Efficient, instructive, but still have questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional an did a very good job. Both young men worked very well together an courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad star team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was fantastic, professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job mounting a 75 inch TV. They were professional, gave great recommendations on placement & cleaned up when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent at installing my TV. He is very well versed in the area and took a lot of time explaining how to get the most out my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was just great, making suggestions that were totally relevant to the tv being installed. Just a great person. Set up my remote,got zoo my apps up and running

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install Effective n Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Work once the crew arrived. Fast Efficient Set up Under 30min. Very Productive n Professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew came on time. They were very knowledgeable, polite and respectful of our property Our LG 77 inch TV was perfectly installed. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad handled my installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional,timely and completed everything that was needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I believe their names were Oscar and Nick. Efficient, friendly and great service. Made sure we were happy with their work. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Competent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Geek Squad agents were friendly, competent professionals who added to the value of the service with their knowledge and recommendations. I was totally satisfied with the results. This was my fourth utilization of the Geek Squad and all have turned out excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that installed were professional and made quick work of removing and installing the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

    I would recommend this to a friend