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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work for a wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my TV. It was a fairly high wall mount, but they got it mounted quickly and without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Install, Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come mount a new 65" tv on the wall and a soundbar. The guys that came were professional, and talked to you like a normal person. Tech lovers for sure. I would recommend the service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    56" and above TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV and the mounting device lets it sit in my family room cabinet at the right hight above sound bar and close to edge of the opening for best view

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient, instructive, but still have questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad star team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...did everything that was ask to do! Set up where needed, set up my internet connect and tested all my stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably efficient. Were in and out in 15 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BRAVO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very informative on my purchases.. Thank you for the cleanliness of the installation. From the drilling of the holes to the wearing the house boots in my place.. GREAT JOB GENTLEMEN..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, very pleasant and knowledgeable. He did a great job installing the mount, explaining every needed to know, and cleaning up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional an did a very good job. Both young men worked very well together an courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these guys. They worked tirelessly for an hour to ensure everything was perfect. They took care of my property and took time to explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wham Bamm There You Go Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a suitable mount installed by myself and internal wires upgraded to HDMI 2 (3) and Ethernet plus a USB for no good reason than I did not want to open the wall up again. I had no trouble removing my 55" Samsung but since I live alone I figured I should let the guys install my new 85" LG so I would not have to A) Get help and B) Induce pressure marks on the screen from mishandling. It was over in about 15 minutes... 12 minutes for unboxing and 3 minutes to hang the TV and set it up. (I use my TV as a Monitor and do not have Cable TV) The guys even mentioned they did not have to program WIFI since I had provided Ethernet to the TV. A pleasant if somewhat pricey install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation of 75” wall mounted Sony T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service men were very friendly, knowledgeable, conscientious and cleaned up after installing our 75” Sony wall mounted TV.

    I would recommend this to a friend