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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional an did a very good job. Both young men worked very well together an courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV with great quality and in record time. Made bringing in an 85in TV and getting it mounted look easy. Got all my devices connected and everything cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mike and nick did an awesome job with our installation. They took time to explain what they we’re doing with regards to drilling the holes and mounting of our rack. We are very pleased with our new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny. They make sure everything is level and don’t leave until you are satisified with the installation. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and were very knowledgeable. Had the tv mounted in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Called adhead to make sure everything was accessible. Very efficient and knowledgeable with the install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient, instructive, but still have questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad star team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Home TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both times the installation was done just great. No complaints or concerns and reccomendations in progress!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    basscat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this TV while I was waiting for my replacement for a broken one and it was great. It's going in a camper so really can't say anything more at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to all devices, and did so with care and attention.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents arrived on time, mounted and installed our new tv in a reasonable amount of time, and made sure we were comfortable operating the tv before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV using the existing bracket so the one I bought is going back. The TV was installed in no time and connected to all our devices. In all, it didn't take more than an hour to fully install and connect. Was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Neat, knowledgeable, nice. I wish I could find all kinds of contractors that are as professional, knowledgeable, and courteous as Best Buy installers. Hey Best Buy - ya ever think of getting into building entire homes?? Seriously, you'd be awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job installing our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job installing our tv on a stone fireplace. Very impressed with their work.

    I would recommend this to a friend