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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old TV off the wall, stored it for me and mounted the new Sony. They made sure everything worked correctly and even did a sound check on my sound system to ensure that it was working at optimum. I would recommend them for anyone needing a professional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Everything was explained clearly on what needed to be done and how long it would take. Upon picking up the computer they clearly explained everything that was done and demonstrated key features of the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to do a great job. TVs were perfectly centered on walls. They were extremely courteous, polite, & knowledgeable. Great team.........

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs showed up. One that I remember from a previous mounting. Very professional and got right to it on a Friday afternoon. Took my mount out of the box that I purchased from Amazon and assembled it and mounted my 65 in. Took about 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Granville Nottage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional services! Staff was very nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antonio Hampton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio & his assistant were extremely professional & knowledgeable to install our new TCR 55" TV & TCR sound bar. They worked well as a team & I was very happy to have them pair up our new TV & Astound cable & then, show us exactly what we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv only needed the base screwed on. The tv was placed in ab edroom cabinet and the cable and power cords plugged in. There was no wall mounting. This took about five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The technical team was responsive and prompt. They made sure I understood everything they were doing and that I had a say in how high I wanted to TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job of installing my TV in all respects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person was a total professional in all respects. Did an excellent job of installing the TV. He answered all my questions directly and explained everything in a very understandable way. Extremely pleased with all aspects of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV wall mount install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very friendly. He connected my tv to all devices and showed me how to use them five thumbs up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geed squad did my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an awesome job mounting the tv with our better mount and then doing the sound bar. Timely and efficient service!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick, on time and clean up. They verified I was happy with placement and walked me through product features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Re-Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of re-mounting the flat screen TV. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend