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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    A+ experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and I could not have asked for anything better. Bot Geek Squad members were very respectful and very knowledgeable. I w pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed my TV and went beyond by trying to get my new headphones to work—purchased from Best Buy same time as tv—but could not get it to work. They recommended another headphone which has worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did it very fast. I was shocked and the did an amazing job and ran through everything with me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my TV quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and knowledgeable crew. Super happy to have them quickly install the new tv and all components

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    yes they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did great job takeing my old tv off wall and put my new 75inch tcl qm8 tv on wall great crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 t.v.s and wall hangers for them, yes we could have put them up . . . but it was so sweet to have the Geek Squad come and put the wall mounts up and start the set up for the t.v.s. Yes, it was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use. Geek squad set it up and showed my wife & I how to use equipment and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar and connected it to my directv and my dvd player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV and gave me hints on how to set up the Roku. I have other Roku's but didn't know some of the shortcuts - VERY helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek TV mount quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job. Mounted TV and did not leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivery and installation = Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the bracket and mounted the TV in a very quick and efficient manner. They were well versed in their hardware and tech skills. Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the agents arrived they mounted my tv quickly and connected all my devices. They made sure everything was set up and working. They were extremely nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an outstanding job of mounting and connecting my TV to all my devices. They were professional, p[olite and very knowledgeable. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Tech Support Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Dependable. Always Polite, Professional. The guys do a great job every time out. I have 4 tvs installed on the walls today.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew delivered TV. Took down old TV and took away. Hung new TV and tested to make sure it worked. Very nice young men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out… gave me great advice and mounted the TV just how I wanted. Had to pay extra to mount over the fireplace but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Did a fantastic job of setting up our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed 2- 65 inch t.v.'s and one 75 inch t.v in less than one hour...one install was on a brick wall. they left the room cleaner then when they came in. they programmed all the remotes and set up all the t.v formats

    I would recommend this to a friend