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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, professional crew. I could not have asked for a better result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, clean and efficient. They fixed the issues that the original vendor Best Buy sent could not.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity of installation and ease of use a very solid build

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. No issues during setup. I did need a little more instuction

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was on point with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad installed (almost). Two TV’s for me…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, quick and explained everything he was doing. He left the area clean and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and expedient knowledgeable. Gave me a crash course on everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fine job of setting up our new TV. Worked perfectly when they were done and all the packing materials were cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and they were GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my media room and it is perfect. The room is not very big put the picture quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed my TV just the way i ask the agents were very kind and patient with us old folks, they made sure we understood it's operation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation went went well it was hung correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting and were quick and even cleaned up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a good job installing my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices. job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    What a Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job.. from the moment they entered my home, with the 75 inch TV, mounting it, setting it up and taking the big box with them...

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is the best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install all my tvs in my house. They are very professional and does a great job. I highly recommend them

    I would recommend this to a friend