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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job mounting the tv. They cleaned up after completing the work and tested everything out to be sure all was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician they sent did a great job and was extremely helpful and knowledgeable. Would ask for the same technician again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad = GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! The work was dine quickly! All boxes removed . The Techs made sure we were happy with the height /placements prior to finalizing. Wonderful experience!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is the best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install all my tvs in my house. They are very professional and does a great job. I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it wasnt geeksquad but they did a awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Need better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job installing the TV and the mount. Everything was connected well and they explained what we needed to do. It wasn’t the installers fault but we weren’t happy that no one told us ahead of time that we had to pay extra to have the TV installed over our fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace, installed new mounting system. Connected to cable system. Professional and knowledgeable- would request him specifically again if and when needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gave GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job installing our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job installing our tv on a stone fireplace. Very impressed with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are professional and very efficient at installing tv mounts. I appreciate their service and time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th e two men who mounted the tv for me were excellent; arrived right on time at the earliest portion of the time frame. They were personable and very efficient; did a great clean up after drilling the walls for the wires, etc. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came and mounted my tv was very nice. He was thorough and made sure I was happy with everything before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv on wall. It took time for me to get an appointment for them to come out but that mean bc everyone use geek squad which is a great thing. It didn’t take them long at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-Thumbs-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed tv mount and hooked up tv doing a good job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and answered all questions. Not only mounted TV but set it up and showed me how everything w

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers did awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

    I would recommend this to a friend