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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A+ Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and great communications by the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...did everything that was ask to do! Set up where needed, set up my internet connect and tested all my stations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 75” frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionally mounted my tv with the greatest of ease. I am thoroughly impressed by the quality of work they performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD. THEY WERE VERY PROFESSIONAL. CLEAN UP AND TOOK AWAY EVERYTHING.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Every part of the job was done properly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were phenomenal!! So professional and always maintained the necessary social distancing and COVID-19 precautions. They arrived on the early side of the time window given, which was also really appreciated. I also received a phone call from one of the techs prior to their arrival with there exact ETA, which I found to be extra considerate. Another thing is we had misplaced the “one connect” cable for the Samsung tv they mounted and they were extra patient with us while my husband and I searched the house for it. Luckily, we found it. Over all, I give an outstanding review of the services provided and would highly recommend Geek Squad to friends and family. The price is very competitive as well and the techs that came were excellent and very professional! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen did a great job installing both TV’s onto the walls. There was a hiccup which is being taken care of so overall, I’m very pleased and they accomplished all the work that needed performed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation of 75” wall mounted Sony T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service men were very friendly, knowledgeable, conscientious and cleaned up after installing our 75” Sony wall mounted TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and professional mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mark did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on an existing wall mount. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quality installation. They really took their time to make sure the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our TV mounted and up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the TV mount on the wall and connected the TV to everything that we needed. Our agent was super knowledgeable, efficient and kind. He did a wonderful job and completely cleaned the area when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to all devices, and did so with care and attention.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Above and beyond Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who mounted the new TV and moved the older TV to a new location did a great job and were very professional. They answered all of our questions and were done and gone quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Did What They Came to Do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was given a BETWEEN 12 and 4 pm window of arrival, at 11:51 am, I received text saying they were 5 minutes away. At 12:02, I asked for 10 minutes to get myself appropriately dressed (just out of shower) and at 12:03 Zach says they had already been there 10 minutes and couldn't wait! The whole ETA notification process was rushed, inconsiderate and disrespectful. However, since I made it to the door and they were able to proceed, I was satisfied with the overall setup and install to my floor TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

    I would recommend this to a friend