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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Explained the procedure and asked advise and directions so it was completed to my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful, the best overall installers I have ever had for anything I have had done in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional worker thank you so much installer take his time to make sure the job is done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demand Best Buy Agents Only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys arrived early and were in and out in 30 minutes. They were quick and accurate. Set things up perfectly. Tested connections and I feel super comfortable with my TV mounted. They did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the TV mount and TV! Our newest Samsung TV looks and works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad got my TV installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a great job removing our old TV and installing the new one using the existing wall mount bracket

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a great knowledge and can explain how to use it to you in your terms to where you understand it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and were very knowledgeable. Had the tv mounted in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted the TV , Attached all the cords and set the remote up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    He installed tv and set up in good time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and knew what he was doing. Friendly and curtious.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job in installing my wall mount so the tv wouldn’t be affected by light from the windows.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent and gave instructions and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and accurately mounted my tv and reconnected all of my devices. Appreciate the extra effort to try to center the tv despite the location of the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

    I would recommend this to a friend