Customer Ratings & Reviews

Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

They arrived on time and did a great job! Extremely courteous.

The geek squad was very informative and helpful. They had some challenges installing my 85 inch due to a bulkhead but they figured it out and it looks great.

Both times the installation was done just great. No complaints or concerns and reccomendations in progress!

The crew that set up my tv and surround system were very professional, friendly, and took time to answer any of my questions.

Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

The Tech was there right on time. Was respectful of my house and things and did a great job of mounting the TV and connecting everything. He also helped with some adjustments to the TV that helped quite a bit. Excellent experience.

Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

These guys are fantastic, i can mount a tv just fine but they do it fast, they do it right, and with totaltech it didnt cost me a penny

Damian and his associate did an outstanding job installing TV and wall mount bracket. Very professional!

Although I was given a BETWEEN 12 and 4 pm window of arrival, at 11:51 am, I received text saying they were 5 minutes away. At 12:02, I asked for 10 minutes to get myself appropriately dressed (just out of shower) and at 12:03 Zach says they had already been there 10 minutes and couldn't wait! The whole ETA notification process was rushed, inconsiderate and disrespectful. However, since I made it to the door and they were able to proceed, I was satisfied with the overall setup and install to my floor TV stand.

Great Work once the crew arrived. Fast Efficient Set up Under 30min. Very Productive n Professional

Guys came by at the expected time, presented me with any options regarding where they could mount my tv. They also programmed the tv, removed all packaging and left me with a very professional looking job. Thx

Since I have a subscription to Geek Squad the installation was less. The tram they sent were courteous and professional. Everything went smoothly and they were done in a flash. Thanks Geek Squad!

The Geek Squad Guys installed my new TV on my existing stand & connected it perfectly to all my devices. They did an efficient & excellent job!

The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

The Geek Squad went above and beyond to ensure that my TV was mounted correctly, but also that everything was hooked up properly. They were professional and a huge help. I would definitely recommend them any time.

The technicians did a great job in installing my wall mount so the tv wouldn’t be affected by light from the windows.