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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install - 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mounting job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hooked all my systems up to tv. The agents did a great job and were fast, knowledgeable. Made sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up and had a busy day here installing the TV and security equipment. They did an excellent and awesome job as well..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TCL 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TCL 55” tv. They were very professional and knowledgeable about connecting and setting my tv for viewing immediately. I would recommend Best Buy services to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" 4K TV Home setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were personable, they explained the setup step by step and answered all my questions. They also help me set up the TV's Google apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up the display and mounting. Explained what they were doing and were very friendly. Ensured I knew how to make adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and connected it to all my other electronics including receiver, speakers, dvd player, and cable set box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient with their mounting and installation. Only thing was the remote was not fully reviewed. These were Sub- Contractors and NOT the Geek Squad. Later did get a member of the Geek Squad who was rather thorough in reviewing the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They put that 70 inch up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an upstanding job came on time was mad cool an put that 79 inch up no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone can see now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and mounted the TV with no problem. After he was done, he showed how to move the TV around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery & Set Up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    This is Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My 2 Geek Squad technicians were prompt, courteous and very professional. They were very patient with me and they made sure I was comfortable with my new TV before they left. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with setup and making sire everything worked properly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job mounting our new 55 inch TV and setting up the apps we use. They arrived on time and performed the service in a timely manner.

    I would recommend this to a friend