Customer Ratings & Reviews

The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

The Geek Squad was on time, respected my home and health requirements due to covid. They did their job, did it right, answered all my questions and demonstrated everything. Great job. I highly recommend Geek Squad.

The gentleman that came to install TV was very knowledgeable and friendly.

Very Dependable. Always Polite, Professional. The guys do a great job every time out. I have 4 tvs installed on the walls today.

Geek Squad crew delivered TV. Took down old TV and took away. Hung new TV and tested to make sure it worked. Very nice young men.

The agent that came and mounted my tv was very nice. He was thorough and made sure I was happy with everything before he left.

They did a fantastic job installing the TV on my wall and connecting all the devices. I bought separately the wall plug to hide the cords. They made suggestions for future purchases. Excellent team.

I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

The Geek Squad technician mounted my new LG OLED TV to the wall, ran through the setup with my husband and me and demonstrated how to use key features and change key settings. He was very helpful!

They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

TV was installed, hooked up worry free. Installer also gave many useful suggestions to optimize my viewing entertainment. No hassles or worries about pinching the screen for damaging an expensive investment

The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

Fast clean and a job well done, sometimes you need to get the job done by people that know how to donit right the first time

Excellent expertise! The Geek Squad agent knew how to install/mount our new little TV on the wall mount with the DIRECTV box.